Question 1

The textbook suggests a five-step process when implementing behavioural modelling training.Which of the following steps is considered the most difficult to execute?

Accepted Answer

Providing an on-the-job environment that supports the learned behaviours is considered the most difficult step to execute. This involves ensuring that the organization structures and processes are in alignment with the desired behaviours and that the managers and colleagues support and reinforce the behaviours. It may require changes to the organizational culture and management practices, which can be challenging to achieve. The other steps, defining desired behaviours, providing opportunities to practice, and providing timely feedback, are all important but relatively easier to execute.

Question 2

What is the training method in which trainees discuss,analyze,and solve problems based on a real-life situation?

Accepted Answer

Case study is a training method in which trainees are given a real-life situation or scenario and are asked to discuss, analyze, and solve problems relating to it. This method helps trainees to develop critical thinking and problem-solving skills while also gaining practical knowledge and experience. Group discussion (A) and role play (D) are other training methods but they do not necessarily involve analyzing and solving problems based on real-life situations. Case incident (B) is similar to a case study but typically involves a short, specific incident or problem rather than a broader real-life situation.

Question 3

Which of the following is NOT a general purpose of the discussion method?

Accepted Answer

The discussion method can have many general purposes, such as sharing ideas and building relationships, getting answers to questions, and reinforcing learning. However, reinforcing organizational values is a more specific purpose that may not always be relevant to every discussion.

Question 4

What may a trainer do to overcome some of the shortcomings of the discussion method?

Accepted Answer

Having a setting arrangement that encourages within-group discussion, ideally a circle, can overcome the limitations of the discussion method because it allows trainees to see each other and engage in a more natural conversation. This can help to promote the exchange of ideas and facilitate learning. Ensuring that trainees have similar experiences with the company and generally have the same level of education may not be feasible or necessary. Group size is not necessarily a factor in the effectiveness of the discussion method, and having a senior executive stop by may not address the limitations of the method itself.

Question 5

What types of instructional methods does L'Oréal use to train its employees?

Accepted Answer

The answer of What types of instructional methods does L'Oréal...

Question 6

What are drawback(s)of training that relies solely on the lecture method?

Accepted Answer

The lecture method is primarily focused on transferring information and knowledge, but it is not an effective method for developing skills or changing behaviors. Learners may have difficulty translating knowledge gained from a lecture into practical application without hands-on training or interactive activities.

Question 7

According to the textbook,what is the typical reaction to fictitious cases used in a training event?

Accepted Answer

The textbook states that the typical reaction to fictitious cases used in a training event is boredom and distrust.

Question 8

What is the training method that encourages trainees to develop both analytical and problem-solving skills,while forcing trainees to think independently?

Accepted Answer

The case study training method encourages trainees to analyze a situation or problem, identify key issues, and develop solutions. It requires independent thinking and problem-solving skills as trainees must draw conclusions from the facts presented in the case study. Lectures, discussions, and role play may provide some opportunities for analytical and problem-solving skill development but are generally less effective than a case study approach.

Question 9

Which of the following is an appropriate instructional method to use when trainees have limited time to prepare,and the trainer needs to inject an element of experimentation into the lecture?

Accepted Answer

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Question 10

Which of the following methods of training is based on social cognitive theory and observation learning?

Accepted Answer

Behaviour modelling is based on the social cognitive theory and observation learning, in which participants observe and replicate desired behaviors. Action learning is a problem-solving approach that involves real-life situations, simulation is a method of creating a realistic but artificial environment for training purposes, and audio-visual training involves learning through a combination of auditory and visual stimuli.

Question 11

Significant research exists supporting the effectiveness of behavioural modelling training.Which of the following variables is NOT linked to strong on-the-job transfer when a trainer uses behavioural modelling methods?

Accepted Answer

The question asks for the variable that is NOT linked to strong on-the-job transfer when using behavioural modelling methods. Options A, B, and C are all linked to strong on-the-job transfer according to significant research. Therefore, the correct answer is D, as using experimental training methods in conjunction with behavioural modelling is not mentioned as a factor that affects on-the-job transfer.

Question 12

The lecture method is the most widely used instructional method.What are the primary advantages of this instructional method?

Accepted Answer

The primary advantages of the lecture method are that it is inexpensive, consistent in message, and able to reach a large number of trainees. It is not necessarily accommodating of different learning styles, and while it may transfer large amounts of information, it is not necessarily expensive.

Question 13

What is the main factor that will cause trainees to resist behaviour modelling?

Accepted Answer

Trainees may resist behaviour modelling if the behaviours being modeled are not congruent with common work practices. If the trainees perceive the modelled behaviours as too different from what is normally done on the job, they may be hesitant to adopt them.

Question 14

Duane decides to use two different instructional methods to facilitate learning outcomes during a one-hour session.He wants to supplement discussion with another method.Which of the following would NOT be an appropriate pairing with discussion?

Accepted Answer

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Question 15

What is the method that often creates frustration for trainees given the lack of information presented,particularly when the trainees lack experience?

Accepted Answer

The method that often creates frustration for trainees given the lack of information presented, particularly when the trainees lack experience is case incident. Case incident is a training method that presents a specific situation or problem to trainees without providing complete information or details, which requires trainees to analyze the situation and come up with their own solutions. This can be frustrating for trainees who lack experience or knowledge in the subject matter.

Question 16

What training method is most appropriate when the trainer needs to focus trainees on one single topic?

Accepted Answer

A case incident is a focused training method that allows trainees to concentrate on a single topic by analyzing a specific incident or scenario.

Question 17

Harvey,a corporate trainer,decides to use the discussion method during a training session.What is one key item that Harvey should be careful of to facilitate learning outcomes using the discussion method?

Accepted Answer

One key item for Harvey to facilitate learning outcomes using the discussion method is to ensure that the discussion is not dominated by one trainee. This is important because if one trainee dominates the discussion, the other trainees may not have an opportunity to participate and share their own perspectives, leading to a lack of participation and engagement, and ultimately, a suboptimal learning experience. Therefore, Harvey should actively manage the discussion and ensure that all trainees have the opportunity to participate and contribute to the learning outcomes.

Question 18

According to the textbook,what is one off-the-job instructional training method that is used by the majority of business schools?

Accepted Answer

According to the textbook, the off-the-job instructional training method used by the majority of business schools is the case study method. This method involves presenting trainees with real or hypothetical business situations and asking them to analyze the situation and develop solutions. It allows trainees to apply theoretical knowledge to practical situations and encourages critical thinking skills.

Question 19

What are some training techniques that can be used in conjunction with a lecture?

Accepted Answer

The answer of What are some training techniques that can...

Question 20

What should the trainer first do before deciding on a training method?

Accepted Answer

The trainer should first determine what trainees are expected to know after training to ensure the training method aligns with the desired learning outcomes.

Quiz 6: Off-The-Job Training Methods