All of the following are considered to be routine messages EXCEPT ________.
A)replying to a client that you will not have their project completed on time
B)announcing that the office will close early on the Friday before a long weekend
C)instructing employees how to fill out a new form
D)responding to a coworker that you will be able to meet that afternoon
E)confirming the delivery date for the first part of a new project

Question

Quizplus · Accepted Answer

A) When you are writing to convey information, messages are considered routine if the information will not surprise, disappoint, or anger the audience. This announcement is likely to disappoint, anger, and possibly surprise your audience, so it is not routine

All of the Following Are Considered to Be Routine Messages