When Responding to Multiple Questions, Which of the Following Is

When responding to multiple questions, which of the following is NOT true?

A) Most answers to questions benefit from a direct organization.
B) You should list answers to questions in order of importance, not in the order in the original message.
C) You should build goodwill by opening the message with a positive response.
D) It is best to reply to questions with a direct answer.
E) You should end your message with a friendly closing and contact information, if applicable.