Question 1

According the MAAWG, approximately ____% of all email messages sent every day are spam.

Accepted Answer

According to the MAAWG (Messaging, Malware and Mobile Anti-Abuse Working Group) 2019 Q4 report, approximately 88-91% of all email messages sent every day are spam.

Question 2

A forwarded message ____.

Accepted Answer

A forwarded message typically includes the email addresses of previous recipients and senders, as it often contains the entire email thread, including headers that show this information.

Question 3

In January 2004, the U.S. ____ law went into effect.

Accepted Answer

In January 2004, the U.S. CAN-SPAM law (Controlling the Assault of Non-Solicited Pornography And Marketing Act) went into effect. This law establishes the rules for commercial email and helps to protect consumers from unwanted spam emails.

Question 4

Spam ____.

Accepted Answer

All of the options listed are accurate descriptions of spam and its negative effects.

Question 5

When you ____ a message, you move it from the Inbox to a folder.

Accepted Answer

Filing a message means you are moving it from your Inbox to a specific folder for organization or storage. Scanning, encrypting, and compressing are not relevant to this action.

Question 6

Windows Live Hotmail will let you delete ____.

Accepted Answer

Windows Live Hotmail allows users to delete folders that they have created themselves, but it does not allow the deletion of default system folders.

Question 7

After you create a folder, you can transfer messages to it ____.

Accepted Answer

Once you create a folder, you can transfer messages to it both from the Inbox and folders you created. This helps to organize your emails efficiently.

Question 8

You can delete a folder by selecting it and then clicking the Delete link on the Hotmail ____ bar.

Accepted Answer

The menu bar typically contains options for managing folders and other settings in Hotmail/Outlook. The Delete link is usually located within this menu. The status bar shows information about the current activity or state of the application, but it does not provide options for deleting folders. The scroll bar is used for navigating within a window or document and is not typically associated with deletion of folders. The options bar may contain settings for customizing the user interface, but it is not usually the location for deleting folders.

Question 9

As you use Hotmail email to communicate with business associates and friends, you might want to save their contact information in your ____ list to make it easier to enter addresses into the header of your email messages.

Accepted Answer

The word "contact" clearly refers to saving someone's information for future communication, which aligns with the context of the sentence. The other options, such as "buddy" and "friend," are more colloquial and might not be appropriate for all email contacts, especially business associates. "Associate" could work, but "contact" is a more common term used in email management systems.

Question 10

Copying and pasting contents of a received message into a new message allows you to ____.

Accepted Answer

Copying and pasting the contents of a received message into a new message does not inherently remove viruses (as viruses could be embedded in various ways not visible in plain text), nor does it allow you to see who received a Bcc of the original message, as Bcc recipients are not visible to other recipients. However, it does allow you to forward a message while maintaining the privacy of the original sender, as their email address and any other personal information are not automatically included in the new message.

Question 11

When forwarding a message, Windows Live Hotmail includes the original message in the message display area and adds a blank line ____ so you can add an optional message to provide context for the recipient.

Accepted Answer

When forwarding a message in Windows Live Hotmail, the original message is included in the message display area, and a blank line is added above it. This allows the sender to add an optional message or context for the recipient before the forwarded content.

Question 12

In Hotmail, click the Contacts link to open the All contacts page. Then, click the ____ link on the Hotmail menu bar to open the New contact page.

Accepted Answer

The question asks for the link on the Hotmail menu bar to open the New contact page, and the correct answer is "New." The other options are not relevant to the question.

Question 13

To forward a message in Hotmail, open the message that you want to forward, and click the ____ link on the Hotmail menu bar

Accepted Answer

To forward a message in Hotmail, you need to click on the "Forward" link on the Hotmail menu bar.

Question 14

Use a(n) ____ to show possession.

Accepted Answer

The apostrophe is used to show possession in English. For example, "The dog's bone" indicates that the bone belongs to the dog.

Question 15

To delete a message in Hotmail, open the folder that contains the message you want to delete. Next, click the ____ to the left of the message you want to delete, and then click the Delete link on the Hotmail menu bar.

Accepted Answer

To delete a message in Hotmail, you need to select the check box to the left of the message you want to delete, and then click the Delete link on the Hotmail menu bar. The exclamation point, red "x", and minus sign are not used for deleting messages in Hotmail.

Question 16

You can print a message ____.

Accepted Answer

You can print a message at any stage of handling it, whether when you receive it, before you send it, or after you file it.

Question 17

To reply to a message in Hotmail, open the message you want to reply to. Then click the ____ link on the Hotmail menu bar to reply to the sender and other To and Cc recipients of the original message

Accepted Answer

Clicking on the "Reply all" option will allow you to reply to the original sender and all other recipients listed in the To and Cc fields of the original message.

Question 18

Use a(n) ____ to join independent, closely related thoughts.

Accepted Answer

A semicolon is the best choice to join two independent clauses that are closely related without using a conjunction.

Question 19

A ____ version of a message excludes ads and other content on the page, such as links.

Accepted Answer

A "printer-friendly" version of a message is specifically designed to be easily printed, and thus excludes unnecessary content like ads and links.

Question 20

To delete items permanently, click the Deleted link in the Folders list on the left side of the page, click the ____ link on the Hotmail menu bar, and then, if necessary, click the OK button.

Accepted Answer

To permanently delete items in Hotmail, you can use either the "Delete" or "Empty" options. Both actions will remove items from the Deleted folder, making them unrecoverable.

Quiz 2: Basic Communication on the Internet: Email