Customer focus in a function of only the lower levels of an organization.

Name: Customer focus in a function of only the lower levels of an organization.
Brand: Quizplus
Rating: 4.8 (37 reviews)

Question

Quizplus · Accepted Answer

Customer focus should be present at all levels of an organization, from the frontline employees to top management. It is essential for a company's success to prioritize and listen to the needs and wants of its customers, and this can only be achieved if customer focus is embedded in the culture of the entire organization.

Customer Focus in a Function of Only the Lower Levels