An essential ingredient of MBO is that an employee must be just as concerned with pleasing the internal customer as the external customer.

Name: An essential ingredient of MBO is that an employee must be just as concerned with pleasing the internal customer as the external customer.
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Question

Quizplus · Accepted Answer

Management by Objectives (MBO) focuses on setting and achieving specific objectives collaboratively between management and employees, rather than emphasizing customer satisfaction, whether internal or external.

An Essential Ingredient of MBO Is That an Employee Must