Behavior substitution occurs when
A) a division or functional unit views itself as a separate entity and refuses to cooperate with other divisions or units in order to keep its performance measures at a high level.
B) there is a failure to produce at or near full capacity.
C) individuals are placed into positions not suited to their abilities.
D) individuals focus more of their attention on those aspects which are measurable than on those which are not.
E) managers concentrate too much on short-term performance objectives.

Question

Quizplus · Accepted Answer

Behavior substitution occurs when individuals focus more of their attention on those aspects which are measurable than on those which are not. This can happen when a performance measure is put in place and individuals may prioritize achieving that measure over other important aspects of their job.

Behavior Substitution Occurs When