When you are responding favourably to someone's request,you can be curt and "me-oriented," since you are doing the person a favour.
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Q2: It's not necessary to ask someone's permission
Q3: It's best to back up all claims
Q8: A request for specific action or to
Q13: When making a direct request,you state what
Q13: A letter of request closes with a
Q14: If the middle section of your request
Q17: Whenever you can assume that your audience
Q18: Because of their simple organization,routine requests require
Q18: "I am pleased to inform you that..."
Q19: When making direct requests,you avoid such softening
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