The closing section of a positive message
A) highlights a benefit to the audience or expresses goodwill.
B) states the main idea.
C) is the longest part.
D) provides resale information.
E) should usually include a joke or personal comment.

Question

Quizplus · Accepted Answer

A)Your message is more likely to succeed if your readers are left feeling that you have their best interests in mind.You can accomplish this task either by highlighting a benefit to the audience or by expressing appreciation or goodwill.If follow-up action is required,clearly state who will do what next.The main idea should be in the opening,not the closing.The closing should not be the longest part.The resale statement should be in the body,not the closing.Jokes and personal comments are typically not acceptable in a business message.

The Closing Section of a Positive Message