When answering requests and a potential sale is involved,one important goal is to
A) leave your audience with a good impression of you and your firm.
B) provide negative information about any possible competitors.
C) use hard sell techniques to pressure the reader into making the purchase.
D) make negative comments about your competition.
E) none of the above.

Question

Quizplus · Accepted Answer

A)When you are answering requests and a potential sale is involved,you have three main goals: 1)to respond to the inquiry and answer all questions,2)to leave your reader with a good impression of you and your firm,and 3)to encourage the future sale.

When Answering Requests and a Potential Sale Is Involved,one Important