How an organization responds in the first ____hour(s) often determines whether or not the situation remains an incident or becomes a crisis
A) 2
B) 12
C) 24
D) 48
Correct Answer:
Verified
Q4: Minimizing a crisis with a statement that
Q5: The issues management process includes which of
Q6: Which is NOT a strategy (from Benoit)for
Q7: Thirty-nine percent of business crises are
A) preventable.
B)
Q8: Oftentimes,apologizing after a crisis isn't effective because
Q10: The notion of conflict management depends on
Q11: A recent study found three "top triggers"
Q12: Reputation is defined as:
A) economic performance
B) the
Q13: According to Professor Martha Lauzen,effective issues management
Q14: Litigation PR usually occurs at what stage
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