_____ describes interactions between units within an organization on the same hierarchical level.
A)Horizontal communication
B)Upward communication
C)Downward communication
D)External communication

Question

Quizplus · Accepted Answer

Horizontal communication refers to communication between units or individuals on the same hierarchical level within an organization. This type of communication can include collaboration between departments, team building, or solving shared problems. Upward communication is communication from lower levels of the hierarchy to higher levels, while downward communication is communication from higher levels to lower levels. External communication refers to communication between an organization and entities outside of the organization, such as customers, suppliers, or the public.

_____ Describes Interactions Between Units Within an Organization on the Same