Question 1

Which of the following works by using a collection of "if-then" rules to sort through information and recommend a course of action?
A)an expert system  
B)a decision support system  
C)an executive information system  
D)a RAID system

Accepted Answer

An expert system works by using a collection of "if-then" rules to sort through information and recommend a course of action. Decision support systems provide analytical tools and models to support the decision-making process. Executive information systems provide top-level executives with easy access to information from various sources for strategic decision making. RAID (Redundant Array of Independent Disks) is a data storage technology that combines multiple physical disk drives into one logical unit for performance or data redundancy purposes.

Question 2

Police departments across North America are increasingly turning to body-worn cameras to provide evidence in volatile situations. Which characteristic of information is MOST LIKELYthe reason departments are using body-worn cameras? A)relevance B)timeliness C)accuracy D)completeness

Accepted Answer

The answer of Police departments across North America are increasingly...

Question 3

What is the term for an information system that helps managers understand problems and potential solutions by acquiring and analyzing information with sophisticated models and tools?
A)intranet  
B)executive information system  
C)expert system  
D)decision support system

Accepted Answer

A decision support system (DSS) is an information system that provides managers with insights and tools to help them make better decisions. DSSs use data analytics, simulation models, algorithms, and other tools to analyze information, identify patterns, and generate recommendations. DSSs are designed to support all levels of decision making, from operational to strategic, and can be used in a variety of industries and contexts. In contrast, intranets provide internal communication and collaboration tools, executive information systems provide high-level performance summaries, and expert systems automate decision making based on rules and logic.

Question 4

What benefit do companies receive from using a decision support system (DSS)?
A)It is broad in scope. 
B)It speeds up and simplifies the acquisition of information. 
C)It permits managers to retrieve all kinds of information. 
D)It allows managers to better understand a problem and its potential solutions.

Accepted Answer

A decision support system (DSS) helps managers better understand problems and explore potential solutions by providing relevant data and analytical tools.

Question 5

If you've been involved in an automobile accident and are transported to hospital with broken bones,why might the paramedics not be interested in your complete medical history?
A)The information isn't accurate. 
B)The information isn't complete. 
C)The information isn't relevant. 
D)The information isn't timely.

Accepted Answer

In an emergency situation such as an automobile accident, the paramedics need to focus on providing immediate medical attention to the patient to stabilize them and transport them to the hospital. They only need to know the relevant medical information that could potentially affect the immediate care of the patient. A complete medical history may not be necessary in this situation and could potentially delay critical treatment.

Question 6

You know that the population of the Montreal Census Metropolitan Area (CMA)as of 2016 is 4,098,927. However,your planning team prefers to use the number 4.0 million. What characteristic of information would you use to buttress your argument for using the unrounded number?
A)relevance  
B)completeness  
C)accuracy  
D)timeliness

Accepted Answer

Accuracy is the characteristic of information that supports the use of unrounded numbers because rounding the number may result in a loss of precision and accuracy, especially in cases where the exact figure may be important for decision-making or planning purposes. Using the unrounded number ensures that the information is more accurate and reliable.

Question 7

Michelle is the owner of a large chain of successful department stores. One reason for her success comes from the supply chain system. When a customer purchases an item from a store,the supplier is able to know immediately if the safe stock level has been reached. If it has,a shipment of product is sent immediately and directly to the store. This allows Michelle to dedicate more space to retail and less space to storage. What technology enables Michelle to have such a supply chain system?
A)electronic data interchange  
B)corporate portal  
C)firewall  
D)intranet

Accepted Answer

Electronic data interchange (EDI) is a technology that allows for the transfer of business documents and data between different businesses in a standardized electronic format. In Michelle's case, EDI enables the immediate communication between the store's point of sale system and the supplier's inventory system, allowing for efficient management of inventory levels and restocking.

Question 8

The advent of GPS-based tracking systems on transit fleets to provide real-time arrival and stop information BEST represents which of the following concepts about information? A)Information should be timely. B)Information should be accurate. C)Information should be relevant. D)Information should be complete.

Accepted Answer

Real-time arrival and stop information from GPS-based tracking systems ensures that the information is timely, as it provides up-to-date data on transit schedules.

Question 9

Which of the following allows companies to exchange information and conduct transactions by purposely providing outsiders with direct,Web browser-based access to authorized parts of a company's intranet?
A)extranet  
B)virtual portal  
C)Web service  
D)corporate portal

Accepted Answer

An extranet allows companies to securely share information and conduct transactions with authorized external parties such as customers, suppliers, or partners. It is an extension of a company's intranet that is accessible through a Web browser and requires authentication and authorization for access to specific parts of the intranet. Virtual portal, Web service, and corporate portal are not specifically focused on external sharing and may not provide the same level of security and control.

Question 10

Just a teaspoon too much or too little of a single ingredient can turn a great cake into a mediocre cake. The ability to know just how much to add,how long to stir,and how the cake should smell when cooked is a skill that a long-time baker would have. Which of the following can help others capture this specialized knowledge?
A)electronic data interchanges  
B)pragmatic portals  
C)data mining  
D)expert systems

Accepted Answer

Expert systems are computer programs that are designed to mimic the decision-making abilities of a human expert. By inputting data and rules regarding baking techniques and recipes, an expert system could potentially provide guidance to novice bakers on the proper amounts and techniques needed for a great cake.

Question 11

What have companies that use electronic data interchange,extranets,and the Internet to gain a competitive advantage experienced?
A)decreased costs  
B)lower productivity  
C)worsening customer service  
D)faster authentication

Accepted Answer

Companies that use electronic data interchange, extranets, and the internet to gain a competitive advantage have experienced decreased costs. Electronic data interchange allows for the automation of business transactions between companies, leading to increased efficiency and lowered costs. Extranets allow for improved collaboration and communication with partners and suppliers. The internet provides access to a global market and allows for online sales and marketing, both of which can lead to decreased costs.

Question 12

The University of Guelph is conducting research into how technology can support food production by minimizing the inputs required for a given set of outputs,so that farmers can provide information about their specific circumstances and get feedback on how best to maximize yield. What type of system is the university building?
A)electronic data interchange  
B)pragmatic portal  
C)data mining  
D)expert system

Accepted Answer

The system being built by the University of Guelph is an expert system, which is designed to provide feedback and suggestions based on specific circumstances and data inputs.

Question 13

Which of the following uses a standardized format to describe data from one company in such a way that those data can automatically be read,understood,and processed by different computer systems in another company?
A)extranets  
B)intranets  
C)electronic data interchange  
D)corporate portals

Accepted Answer

Electronic data interchange (EDI) is a standardized format used for transferring data between different companies' computer systems. It allows data to be processed and understood automatically, without the need for manual intervention. Extranets, intranets, and corporate portals are all types of systems used for sharing information within a single company or with select partners, but they do not necessarily use a standardized format for data exchange.

Question 14

Why is knowledge important?
A)Knowledge guarantees success. 
B)Knowledge resides in information. 
C)Knowledge is the understanding that one gains from information. 
D)Knowledge is easier to acquire than data and information.

Accepted Answer

Knowledge is the understanding one gains from information, which is different from simply possessing data or information. It involves the ability to apply information to specific situations, make informed decisions, and potentially create new knowledge through synthesis and analysis. While knowledge can contribute to success, it is not a guarantee. Additionally, knowledge acquisition may not always be easier than acquiring data or information depending on the subject matter and individual learner.

Question 15

What is the term for the concept that information should pertain to the problems you're trying to solve?
A)relevance  
B)timeliness  
C)accuracy  
D)completeness

Accepted Answer

The concept that information should pertain to the problems you're trying to solve is known as relevance. Relevant information is important in decision making and problem-solving as it helps in selecting the most appropriate solution to the problem. Timeliness refers to the available information being up-to-date, accuracy refers to the correctness of the information, and completeness refers to the information being comprehensive and covering all relevant areas, but relevance is the term that specifically pertains to information being directly related to the problem at hand.

Question 16

The Canadian Derivatives Clearing Corporation (CDCC)issues notices and posts its operations manual and its rules for its clearing members,who are external members of the CDCC. Which term best describes what the CDCC has built?
A)extranet  
B)virtual portal  
C)Web service  
D)corporate portal

Accepted Answer

An extranet is a private network that allows external members or organizations secure access to part of an organization's information or operations. Since the CDCC provides access to its operations manual and rules for its external clearing members, it has built an extranet.

Question 17

Why would a company use a decision support system (DSS)?
A)It speeds up and simplifies the acquisition of information. 
B)It only processes security data. 
C)It helps managers understand problems and potential solutions with sophisticated models. 
D)It can be used to replace all managerial decision making.

Accepted Answer

It helps managers understand problems and potential solutions with sophisticated models.

Question 18

What is the term for the direct electronic transmission of purchase and ordering information from one company's computer system to another company's computer system?
A)automated processing  
B)electronic data interchange  
C)transaction channelling  
D)data manipulation

Accepted Answer

Electronic data interchange (EDI) refers to the direct electronic transmission of purchase and ordering information from one company's computer system to another company's computer system.

Question 19

Kroger used infrared cameras to count the number of customers in its stores and waiting at checkout registers. Which of the following characteristics of information does this best represent?
A)accuracy  
B)completeness  
C)relevance  
D)timeliness

Accepted Answer

The use of infrared cameras to count customers in stores and waiting at checkout registers is a method to ensure accurate customer count, as it eliminates the possibility of human error in counting. Therefore, this best represents the characteristic of accuracy in information.

Question 20

When an aircraft goes missing and its black box recorders are never found,which characteristic of information is MOST affected? A)accuracy B)completeness C)relevance D)timeliness

Accepted Answer

Completeness is the characteristic of information that is most affected when an aircraft goes missing and its black box recorders are never found. The black box recorders contain crucial information necessary for understanding the cause of the accident. Without their recovery, there will be gaps in the information necessary for a complete understanding of the event.

Quiz 16: Managing Information in a Global World

Which of the following works by using a collection of "if-then" rules to sort through information and recommend a course of action?

Police departments across North America are increasingly turning to body-worn cameras to provide evidence in volatile situations. Which characteristic of information is MOST LIKELYthe reason departments are using body-worn cameras?

What is the term for an information system that helps managers understand problems and potential solutions by acquiring and analyzing information with sophisticated models and tools?

What benefit do companies receive from using a decision support system (DSS) ?

If you've been involved in an automobile accident and are transported to hospital with broken bones,why might the paramedics not be interested in your complete medical history?

You know that the population of the Montreal Census Metropolitan Area (CMA) as of 2016 is 4,098,927. However,your planning team prefers to use the number 4.0 million. What characteristic of information would you use to buttress your argument for using the unrounded number?

The advent of GPS-based tracking systems on transit fleets to provide real-time arrival and stop information BEST represents which of the following concepts about information?

Which of the following allows companies to exchange information and conduct transactions by purposely providing outsiders with direct,Web browser-based access to authorized parts of a company's intranet?

What have companies that use electronic data interchange,extranets,and the Internet to gain a competitive advantage experienced?

Which of the following uses a standardized format to describe data from one company in such a way that those data can automatically be read,understood,and processed by different computer systems in another company?

Why is knowledge important?

What is the term for the concept that information should pertain to the problems you're trying to solve?

The Canadian Derivatives Clearing Corporation (CDCC) issues notices and posts its operations manual and its rules for its clearing members,who are external members of the CDCC. Which term best describes what the CDCC has built?

Why would a company use a decision support system (DSS) ?

What is the term for the direct electronic transmission of purchase and ordering information from one company's computer system to another company's computer system?

Kroger used infrared cameras to count the number of customers in its stores and waiting at checkout registers. Which of the following characteristics of information does this best represent?

When an aircraft goes missing and its black box recorders are never found,which characteristic of information is MOST affected?