Which of the following is true of performance standards?
A) Only nonnumerical performance standards can be established.
B) Performance standards should be established before the work is performed.
C) Performance standards should be established while the work is being performed.
D) Only numerical performance standards can be established.

Question

Quizplus · Accepted Answer

Performance standards should be established before the work is performed so that employees can understand the expectations and work towards meeting them. Numerical and non-numerical performance standards can both be established, depending on the nature of the work and the goals to be achieved. Establishing performance standards while the work is being performed may lead to confusion and inconsistent expectations.

Which of the Following Is True of Performance Standards