In the _____ method, the manager keeps a written record of both highly favorable and unfavorable actions performed by an employee during the entire rating period.
A) ranking
B) forced distribution
C) essay
D) critical incident

Question

Quizplus · Accepted Answer

The critical incident method involves recording both highly favorable and unfavorable actions performed by an employee during the entire rating period. This method is centered around specific behaviors that were particularly noteworthy and have a significant impact on the employee's job performance. It is a useful tool for providing feedback on specific behaviors and can help to identify areas for improvement.

In the _____ Method, the Manager Keeps a Written Record