Question 1

With respect to the types of information systems used in organizations,Amazon.com is an example of a(n)________ system.

Accepted Answer

Amazon.com is primarily an electronic commerce system, as its main function is to enable online buying and selling of goods and services. While it may also use some aspects of supply chain management and data mining, these are secondary to its core e-commerce functionality. It is not primarily a geographic information or office automation system, and the term "virtualization" is not typically used to describe this type of system.

Question 2

Knowledge is the ability to understand information,form opinions,and make decisions or predictions based on the information.

Accepted Answer

This statement correctly defines knowledge as the ability to comprehend and utilize information.

Question 3

Identify the purpose of an office automation system.

Accepted Answer

The purpose of an office automation system is to support and automate day-to-day activities of individuals and small groups in an office setting. This may include tasks such as word processing, email communication, scheduling appointments, and managing data. Options A, B, D, and E are not accurate as they describe other types of systems and functions.

Question 4

Software refers to a group of two or more computer systems linked together with communications equipment.

Accepted Answer

Software generally refers to programs and applications that run on a single computer system, not a group of linked systems. The correct term for a group of linked systems with communication equipment is a computer network.

Question 5

With respect to the types of information systems used in organizations,an Online Analytical Processing (OLAP)system is an example of a(n)________ system.

Accepted Answer

OLAP systems are tools used in business intelligence systems to analyze and process large amounts of data. They help organizations make informed decisions by providing interactive access to data and enabling users to perform complex data analysis, such as trend analysis and forecasting.

Question 6

Transaction processing systems (TPS)are used by a narrow range of organizations only to process customer transactions more efficiently.

Accepted Answer

Transaction processing systems (TPS) are used by a wide range of organizations, not just a narrow range, to process a variety of transactions, not just customer transactions. TPS can be used for payroll, inventory management, and other functions that involve processing transactions.

Question 7

With respect to the types of information systems used in organizations,sales force automation is an example of a(n)________ system.

Accepted Answer

Sales force automation is a type of customer relationship management (CRM) system that helps organizations manage interactions with current and potential customers. It typically includes features such as contact management, lead tracking, and sales forecasting.

Question 8

Office automation systems such as Microsoft Office and the OpenOffice.org Productivity Suite provide word processing,spreadsheet,and other personal productivity tools,enabling knowledge workers to accomplish their tasks.

Accepted Answer

Office automation systems like Microsoft Office and OpenOffice.org Productivity Suite provide word processing, spreadsheet, and other personal productivity tools that help knowledge workers in performing their tasks. Therefore, the statement is true.

Question 9

With respect to the types of information systems used in organizations,a word processor is an example of a(n)________ system.

Accepted Answer

A word processor is a tool used in office automation systems for creating, editing, and formatting written documents. Electronic commerce systems involve online buying and selling, supply chain management systems focus on the coordination of goods and services from suppliers to customers, geographic information systems involve the mapping and analysis of geographic data, and data mining and virtualization systems support the analysis and management of large volumes of data.

Question 10

The purpose of a knowledge management system is to create,store,analyze,and manage spatial data.

Accepted Answer

The purpose of a knowledge management system is to capture, store, retrieve, and distribute knowledge and information. It is not specifically focused on spatial data.

Question 11

Microsoft's Exchange/Outlook and Lotus Notes provide people with e-mail,automated calendaring,and online,threaded discussions,enabling close contact with others,regardless of their location.Identify the type of information system.

Accepted Answer

The description provided in the statement clearly indicates that these systems are used for collaboration among people, regardless of their location, through e-mail, automated calendaring, and online discussions. Collaboration systems are designed specifically to facilitate communication, coordination, and collaboration among individuals or groups working on a common task or project. Therefore, the best choice would be a collaboration system.

Question 12

IS personnel with service mentality put up roadblocks to customers' new systems ideas and give reasons that the new ideas cannot,or will not,work.

Accepted Answer

Personnel with a service mentality aim to provide excellent customer service and support, including listening to new ideas and finding ways to make them work. They should not put up roadblocks or give reasons that the new ideas cannot work without first considering potential solutions and alternatives.

Question 13

With respect to the types of information systems used in organizations,an automated system for analyzing bank loan applications is an example of a(n)________ system.

Accepted Answer

An automated system for analyzing bank loan applications is an example of an intelligent system, as it uses artificial intelligence to make decisions based on the information provided in loan applications. This system may use machine learning algorithms to analyze historical loan data and make predictions about the likelihood of a loan being repaid, which is an example of intelligent system functionality.

Question 14

With respect to the types of information systems used in organizations,a product demand forecasting system is an example of a(n)________ system.

Accepted Answer

A product demand forecasting system is an example of a decision support system, as it assists managers in making informed decisions about production planning and inventory management based on predicted customer demand. Visualization systems are used to present data in a graphical format, geographic information systems provide spatial data analysis, social software facilitates communication and collaboration, and electronic commerce systems support online business transactions.

Question 15

With respect to the types of information systems used in organizations,a grocery store checkout cash register with a connection to a network is an example of a(n)________.

Accepted Answer

The given scenario describes a transaction processing system, as it is used for collecting, storing, modifying and retrieving transactional data of the grocery store checkout.

Question 16

Which of the following can be cited as an example of a supply chain management system?

Accepted Answer

E  Procurement planning and product demand forecasting are integral parts of supply chain management, focusing on sourcing materials and predicting demand to optimize the supply chain.

Question 17

With respect to the types of information systems used in organizations,financial,operations,and human resource management is an example of a(n)________ system.

Accepted Answer

The three types of information systems mentioned, financial, operations, and human resource management, are typically managed and integrated using an enterprise resource planning (ERP) system. ERP systems provide a centralized database that can be used for financial management, supply chain management, human resources, and other areas of business operations. Social software, data mining and visualization, geographic information, and electronic commerce are all other types of information systems but are not directly related to the management of financial, operations, and human resource data.

Question 18

With respect to types of information systems used in organizations,an inventory management and planning system is an example of a(n)________ system.

Accepted Answer

An inventory management and planning system is an example of a type of management information system, as it helps organizations manage and plan their inventory levels and stock. Geographic planning systems are used for location-based planning, electronic commerce systems are used for online transactions, virtualization systems are used for managing IT resources, and social software systems are used for online collaboration and communication.

Question 19

An information system is a combination of hardware,software,and telecommunications networks that people build and use to collect,create,and distribute data.

Accepted Answer

An information system is a combination of hardware, software, and telecommunications networks that people build and use to collect, create, and distribute data.

Question 20

The technical area of competency of an IS professional is the most easy to maintain in the digital world because of the huge popularity of individual technologies.

Accepted Answer

The technical area of competency of an IS professional is actually the most difficult to maintain in the digital world due to the rapid pace of technological changes and advancements. It requires constant learning and skill development to stay up-to-date in this field.

Quiz 1: Managing in the Digital World

With respect to the types of information systems used in organizations,Amazon.com is an example of a(n) ________ system.

Knowledge is the ability to understand information,form opinions,and make decisions or predictions based on the information.

Identify the purpose of an office automation system.

Software refers to a group of two or more computer systems linked together with communications equipment.

With respect to the types of information systems used in organizations,an Online Analytical Processing (OLAP) system is an example of a(n) ________ system.

Transaction processing systems (TPS)are used by a narrow range of organizations only to process customer transactions more efficiently.

With respect to the types of information systems used in organizations,sales force automation is an example of a(n) ________ system.

Office automation systems such as Microsoft Office and the OpenOffice.org Productivity Suite provide word processing,spreadsheet,and other personal productivity tools,enabling knowledge workers to accomplish their tasks.

With respect to the types of information systems used in organizations,a word processor is an example of a(n) ________ system.

The purpose of a knowledge management system is to create,store,analyze,and manage spatial data.

Microsoft's Exchange/Outlook and Lotus Notes provide people with e-mail,automated calendaring,and online,threaded discussions,enabling close contact with others,regardless of their location.Identify the type of information system.

IS personnel with service mentality put up roadblocks to customers' new systems ideas and give reasons that the new ideas cannot,or will not,work.

With respect to the types of information systems used in organizations,an automated system for analyzing bank loan applications is an example of a(n) ________ system.

With respect to the types of information systems used in organizations,a product demand forecasting system is an example of a(n) ________ system.

With respect to the types of information systems used in organizations,a grocery store checkout cash register with a connection to a network is an example of a(n) ________.

Which of the following can be cited as an example of a supply chain management system?

With respect to the types of information systems used in organizations,financial,operations,and human resource management is an example of a(n) ________ system.

With respect to types of information systems used in organizations,an inventory management and planning system is an example of a(n) ________ system.

An information system is a combination of hardware,software,and telecommunications networks that people build and use to collect,create,and distribute data.

The technical area of competency of an IS professional is the most easy to maintain in the digital world because of the huge popularity of individual technologies.