Question 1

A job analysis describes what the job is, what its duties and responsibilities are, and what work conditions are involved.

Accepted Answer

The answer of A job analysis describes what the job...

Question 2

Every new employee a business owner hires determines the heights to which the company can climb or the depths to which it will plunge.

Accepted Answer

Hiring the right people can have a significant impact on a company's success, while hiring the wrong people can have negative consequences. The skills, work ethic, and attitude of employees can affect productivity, customer satisfaction, and overall company culture. Therefore, every new employee can impact the company's direction and growth potential.

Question 3

Business owners must recognize that what they do before they start interviewing candidates for a position determines to a great extent how successful they will be in the hiring process.

Accepted Answer

The statement emphasizes the importance of preparation and planning before beginning the hiring process.

Question 4

Successful interviewers always listen for these in an interview to see whether it matches the candidate's words. This interviewer is referring to the candidate's ________.

Accepted Answer

The interviewer is listening for nonverbal clues or body language to see whether it matches the candidate's words. This can give insight into the candidate's honesty and confidence. Work experience and job-related skills are important to ask about in an interview, but they are not the focus of this question. Nervousness is a common occurrence in interviews and is not necessarily a deciding factor in the candidate's fit for the job.

Question 5

Which of the following is not a recommended guideline for developing questions to ask candidates in job interviews?

Accepted Answer

Asking only "yes or no" questions is not recommended as it does not allow for a deeper understanding of the candidate's skills and experiences. It is important to ask open-ended questions that prompt candidates to provide detailed responses.

Question 6

Effective interviewers spend about ________ percent of the interview talking and ________ percent listening.

Accepted Answer

Effective interviewers should spend 75% of the interview listening to the candidate and only 25% talking. This allows the interviewer to gather as much information as possible about the candidate's skills, experience, and personality.

Question 7

Companies desiring to improve their recruitment efforts are finding that the Internet offers tremendous reach at a relatively low cost and is very effective.

Accepted Answer

The sentence states that companies are finding the Internet to be a cost-effective and effective tool for improving recruitment efforts.

Question 8

According to a survey by CareerBuilders, almost ________ of candidates either exaggerated or falsified information about their previous employment on their resumes.

Accepted Answer

The answer of According to a survey by CareerBuilders, almost...

Question 9

Which of the following best represents the three phases of an effective job interview?

Accepted Answer

Breaking the ice is important to establish a rapport with the candidate, asking informative questions helps understand the candidate better, and selling the candidate on the company is important to attract good talent. However, it should be done in a way that is genuine and aligned with the company's values and culture, and not regardless of their potential fit. Asking questions in an interrogative manner can be intimidating and put the candidate on the defensive, which is not conducive to an effective interview.

Question 10

Although many business owners see checking references as a formality and pay little attention to it, the process is ________.

Accepted Answer

Checking references is necessary and often invaluable as it helps ensure that the candidate has the skills, experience, and character traits necessary for the job. It also provides insights into the candidate's work history and performance, which can help in making an informed hiring decision. Ignoring this process can lead to hiring mistakes and potential legal or financial consequences.

Question 11

The most effective job interviews are unplanned, unstructured interactions between the small business owner and the job applicant.

Accepted Answer

Effective job interviews require preparation and structure to ensure that both the interviewer and interviewee have a clear understanding of the role, expectations, and fit. Unplanned and unstructured interactions may lead to missed information and a less effective evaluation of the candidate.

Question 12

Small companies are least likely to make hiring mistakes because most owners have developed clearly defined job specifications and job descriptions.

Accepted Answer

While small company owners may have well-defined job specifications and descriptions, they may not have access to the same level of resources or expertise in the hiring process as larger companies. Additionally, small companies may have a limited pool of candidates to choose from, increasing the likelihood of hiring someone who may not be the best fit for the role.

Question 13

The Dictionary of Occupational Titles, a listing of more than 20,000 job titles and descriptions, is a useful tool for getting a small business owner started when writing job descriptions.

Accepted Answer

The Dictionary of Occupational Titles is indeed a useful tool for small business owners when writing job descriptions.

Question 14

If a job candidate files charges of employment discrimination against a company, the burden of proof in the case falls on ________.

Accepted Answer

The employer must demonstrate that their hiring practices, including pre-employment questions, are job-related and nondiscriminatory to defend against discrimination claims.

Question 15

A job description sets forth a job's duties and responsibilities; a job specification translates these duties into the qualifications needed for that job.

Accepted Answer

A job description outlines the tasks, duties, and responsibilities of a job, while a job specification describes the qualifications, skills, and attributes required to perform the job.

Question 16

To give the interviewing process more consistency, a business owner should develop a series of core questions and ask them of every candidate.

Accepted Answer

Developing a series of core questions and asking them of every candidate will help to give the interviewing process more consistency.

Question 17

A job analysis describes the process by which a firm determines the duties and nature of the jobs to be filled and the skills and experience required of the people who are to fill them.

Accepted Answer

This is a correct definition of a job analysis.

Question 18

The job specification outlines the duties and responsibilities of a job and its working conditions, while the job description outlines the characteristics (skills, education, experience)a person needs to fill a job.

Accepted Answer

The job description outlines the duties, responsibilities, and working conditions of a job, while the job specification details the qualifications, skills, education, and experience required for a person to fill the job.

Question 19

Which government agency is responsible for enforcing employment laws?

Accepted Answer

The Equal Employment Opportunity Commission (EEOC) is responsible for enforcing employment laws that prohibit discrimination in the workplace based on factors such as race, gender, age, and disability. The agency investigates claims of discrimination and takes legal action against employers who violate federal employment laws. The other options listed are also government agencies that play a role in enforcing employment laws, but they have more specific areas of focus. The Fair Labor Standards Commission enforces laws related to minimum wage and overtime pay, the National Labor Relations Board oversees workplace disputes related to unionization, and the Justice Department is responsible for enforcing federal laws more broadly.

Question 20

Information gathered during a job analysis provides the foundation for creating job descriptions and job specifications.

Accepted Answer

Job analysis is the process of gathering information about a job, including its duties, responsibilities, necessary skills, and work environment. This information is then used to create an accurate job description and job specification that outlines the requirements and expectations for the position. Therefore, the statement is true.

Quiz 17: Building a New Venture Team and Planning for the Next Generation