The impact of technology has fundamentally changed the role of HR.It has enabled HR to
A) increase its involvement in transactional services.
B) decrease the time spent with employees and line staff.
C) decrease its involvement in transactional activities.
D) decrease focus on the customer.
E) increase time spent on administrative tasks.

Question

Quizplus · Accepted Answer

Technology has automated many transactional activities like payroll and benefits administration, freeing up HR to focus on more strategic and value-adding activities such as talent management and organizational development. As a result, HR has decreased its involvement in transactional activities.

The Impact of Technology Has Fundamentally Changed the Role of HR.It