________ believed that quality stemmed from "constancy of purpose," and that managers should stress teamwork, be helpful rather than simply give orders, and make employees feel comfortable about asking questions.
A) Frank and Lillian Gilbreth
B) Henri Fayol
C) Max Weber
D) Mary Parker Follett
E) W. Edwards Deming

Question

Quizplus · Accepted Answer

Deming believed that quality stemmed from "constancy of purpose," a steady focus on an organization's mission, along with statistical measurement and reduction of variations in production, and that managers should stress teamwork, be helpful rather than simply give orders, and make employees feel comfortable about asking questions.

________ Believed That Quality Stemmed from "Constancy of Purpose," and That