When describing Deming's principles to a colleague, which of the following would you NOT discuss?
A) Quality should be aimed at the needs of the consumer.
B) Companies should determine which workers are to blame for problems.
C) Improved quality leads to increased market share and employment.
D) Quality can be improved on the basis of hard data.
E) Companies should aim at improving the system.

Question

Quizplus · Accepted Answer

Deming management proposed these ideas:
1. Quality should be aimed at the needs of the consumer.
2. Companies should aim at improving the system, not blaming workers.
3. Improved quality leads to increased market share, company prospects, and employment.
4. Quality can be improved on the basis of hard data, using the PDCA cycle.

When Describing Deming's Principles to a Colleague, Which of the Following