Which of the following statements is consistent with the ideas that W.Edwards Deming promoted regarding quality management?
A) Understanding variation is essential to improving quality.
B) Statistical concepts rather than behavioral considerations should govern quality improvement efforts.
C) A key to quality improvement is to ensure that each part of the system functions effectively, independent from the others.
D) The burden of quality falls on those that do the work

Question

Which of the following statements is consistent with the ideas that W.Edwards Deming promoted regarding quality management? 
A) Understanding variation is essential to improving quality. 
B) Statistical concepts rather than behavioral considerations should govern quality improvement efforts. 
C) A key to quality improvement is to ensure that each part of the system functions effectively, independent from the others. 
D) The burden of quality falls on those that do the work

Quizplus · Accepted Answer

W. Edwards Deming emphasized the importance of understanding and managing variation in processes to improve quality. He believed that statistical methods should be used to analyze data and make informed decisions about process improvement.

Answer: D 
 Deming also emphasized that quality is everyone's responsibility, and that the burden of improving quality falls not just on management, but also on those who do the work. This is reflected in his famous quote, "It is not enough to do your best; you must know what to do, and then do your best."

Therefore, both statements A and D are consistent with Deming's ideas regarding quality management.

Which of the Following Statements Is Consistent with the Ideas