Joseph Juran provided guidance regarding how to control quality.Which of the following items is consistent with his quality control guidance?
A) identify all team members and their needs
B) establish measurement systems
C) prove effects
D) expend necessary efforts to exceed requirements

Question

Joseph Juran provided guidance regarding how to control quality.Which of the following items is consistent with his quality control guidance? 
A) identify all team members and their needs 
B) establish measurement systems 
C) prove effects 
D) expend necessary efforts to exceed requirements

Quizplus · Accepted Answer

Establishing measurement systems aligns with Juran's focus on data-driven quality control. While identifying team members and proving effects may be important aspects of quality control, they are not directly aligned with Juran's guidance. Exceeding requirements is also not a focus of Juran's principles, which instead emphasize meeting customer needs and expectations.

Joseph Juran Provided Guidance Regarding How to Control Quality