Which of the following quality management thought leaders is generally credited with contributing the insight that team learning is necessary to improve quality?
A) Ishikawa
B) Senge
C) Taguchi
D) Harrington

Question

Which of the following quality management thought leaders is generally credited with contributing the insight that team learning is necessary to improve quality? 
A) Ishikawa 
B) Senge 
C) Taguchi 
D) Harrington

Quizplus · Accepted Answer

Peter Senge is generally credited with contributing the insight that team learning is necessary to improve quality. Senge's book, "The Fifth Discipline: The Art and Practice of the Learning Organization," is particularly well-known for exploring this concept. While Ishikawa is known for popularizing the use of quality circles and Taguchi is known for his work in statistical quality control, neither is primarily associated with the idea of team learning. Harrington is a prominent quality management consultant and author, but his contributions to the field do not focus on this particular concept.

Which of the Following Quality Management Thought Leaders Is Generally