In the workplace,the terms complaint and grievance do not mean the same thing.

Question

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A complaint is a formal expression of dissatisfaction with a particular issue, while a grievance is a more serious concern that involves an alleged violation of an employee's rights. Grievances are typically handled through a specific procedure outlined in the company's policy or collective bargaining agreement, while complaints may be resolved through informal means, such as communication with a supervisor or HR representative.

In the Workplace,the Terms Complaint and Grievance Do Not Mean