A service blueprint will not facilitate creative problem solving because it will be too rigid a definition of the service delivery system.

Name: A service blueprint will not facilitate creative problem solving because it will be too rigid a definition of the service delivery system.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

A service blueprint, by detailing the service process, touchpoints, and the roles of customers and employees, can actually highlight areas for improvement and innovation, thus facilitating creative problem solving.

A Service Blueprint Will Not Facilitate Creative Problem Solving Because