A factor that simplifies the design of service systems is the presence of the customer in the process.
Correct Answer:
Verified
Q15: Fast-food restaurants have adopted the production-line approach
Q16: A service blueprint will not facilitate creative
Q17: The "project authorization" in the NSD cycle
Q18: Basic research typically is limited to federal,
Q19: An increase in divergence can maximize the
Q21: Which of the following is not an
Q22: For companies offering customized services, which one
Q23: The most interactive element in the service
Q24: Which of the following is not an
Q25: One advantage of reduced divergence is _.
A)
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