Understanding the needs and values of others requires a strong listening orientation.
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Q1: Internal and external persuasive messages contain many
Q2: Most people justify their business decisions based
Q4: Strong nouns and verbs make persuasive messages
Q6: Mass sales messages can raise a company's
Q9: Mass sales messages in the form of
Q10: Price is one of the least common
Q12: When the statements in a message contain
Q13: Compared to you-voice, we-voice is more effective
Q14: Reciprocation is a principle of influence whereby
Q15: Persuasion implies that you are communicating with
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