Question 1

Who is responsible for operational matters and monitoring day-to-day events?

Accepted Answer

Supervisors are responsible for overseeing and managing day-to-day operations and events in order to ensure that everything runs smoothly and efficiently. They are typically responsible for a particular department or team within the organization, and they work closely with other members of middle management to coordinate and manage overall operations. While top management may have overall responsibility for the organization, it is the supervisors who are responsible for ensuring that everything runs according to plan on a day-to-day basis. Stockholders do not typically have direct responsibility for operational matters, as their primary concern is generally with financial performance and returns on investment.

Question 2

This level of management is involved with tactical planning and implementing the long-term goals within an organization.

Accepted Answer

Middle management is responsible for implementing the long-term goals that are set by top management. They are involved in tactical planning and are responsible for managing the day-to-day operations of an organization. Top management is responsible for setting the strategic direction of the organization, while supervisory management is responsible for overseeing the work of employees. Stockholders are not involved in management, but they do have a say in the direction of the company through shareholder meetings and voting.

Question 3

Pricing,promoting,selling,and distributing the organization's goods and services pertain to which of the following functions?

Accepted Answer

Pricing, promoting, selling, and distributing are all activities that fall under the umbrella of marketing. Marketing is the function responsible for creating, communicating, and delivering value to customers.

Question 4

Creating finished goods and services using raw materials and personnel pertains to which of the following functions?

Accepted Answer

The function that deals with creating finished goods and services from raw materials and personnel is production. Marketing pertains to promoting and selling products, research involves studying and developing new products or processes, and human resources is concerned with managing personnel and their welfare within an organization.

Question 5

Which of the following refers to a system that summarizes detailed data from the transaction processing systems in standard reports for middle-level managers?

Accepted Answer

A management information system (MIS) is designed to collect, process, store and disseminate information to support managerial decision-making. It summarizes detailed data from transaction processing systems and presents it in standard reports for middle-level managers. A data processing system (DPS) focuses on processing data, while a decision support system (DSS) and an executive support system (ESS) are designed to support decision-making at higher levels of management.

Question 6

A transaction processing system is also referred to as a ________.

Accepted Answer

A transaction processing system is essentially a type of data processing system specifically designed to handle a large volume of routine, structured transactions. It is not limited to sales order processing, management information systems, or database management, although it can interact with these systems.

Question 7

What documentation shows the income,expenses,and difference between them for a company during a specific time period?

Accepted Answer

Income statements show the revenue, expenses, and net income for a specific period. Balance sheets show the assets, liabilities, and equity of a company at a specific point in time. Accounts payable and purchase orders are related to the company's expenses but do not show the overall income and expenses for a specific period.

Question 8

Money collected from or owed by customers is called ________.

Accepted Answer

Accounts receivable refers to the money owed by customers to a business for goods or services that have been sold but payment has not yet been received. Accounts payable, on the other hand, refers to the money that a business owes to its suppliers or vendors. Inventory refers to the goods that a business has on hand to sell. Sales order processing is the system or process used by a business to receive and fulfill customer orders.

Question 9

Regional managers can compare their regular sales reports with that of the other regional managers by using ________.

Accepted Answer

Periodic reports are regularly scheduled reports that allow regional managers to compare their sales performance with others over consistent time intervals.

Question 10

The ________ activity records the customer requests for products or services.

Accepted Answer

Sales order processing is the activity that receives and records customer requests for products or services. Payroll is the activity that processes employee payments. Inventory involves tracking and managing the organization's products or goods. Accounts receivable is the activity that manages and tracks money owed to the organization by customers.

Question 11

This level of management is concerned with long-range planning and uses information that will help them plan the future growth and direction of the organization.

Accepted Answer

Top management is responsible for overall decision-making and future planning for the organization. They are involved in long-term planning and set the direction for the organization's growth and development. Middle management is more focused on implementing the plans made by top management, while supervisors are responsible for overseeing day-to-day operations. Stockholders are owners of the company and do not have a direct role in management.

Question 12

________ systems help supervisors by generating databases that act as the foundation for other information systems.

Accepted Answer

Transaction processing systems are fundamental in generating databases that serve as the basis for other information systems by capturing and processing the detailed data necessary for the operations of an organization.

Question 13

An example of this type of report would be a sales report that shows that certain items are selling significantly above or below forecasts.

Accepted Answer

An exception report is used to identify and bring attention to any significant deviations from expected values or results. In this case, the report is highlighting items that are selling significantly above or below forecasted levels, which are exceptions to the expected sales performance.

Question 14

Which system presents information in a highly summarized form?

Accepted Answer

Executive Support Systems (ESS) are designed to provide senior executives with easy access to internal and external information relevant to their strategic goals and decision-making processes, often presenting data in a highly summarized and convenient format.

Question 15

This system is a flexible tool for data analysis,since its reports do not have a fixed format.

Accepted Answer

A decision support system (DSS) is designed to assist with decision-making processes. It provides interactive tools and models for analyzing data and generating reports in various formats, based on user specifications. Unlike management information systems (MIS) or transaction processing systems (TPS), a DSS does not have a fixed format for its reports, making it a more flexible tool for data analysis. An executive support system (ESS) is similar to a DSS, but it is specifically designed to support executive decision-making.

Question 16

This typically consists of transactions from the transaction processing system.

Accepted Answer

Internal data refers to data generated within the organization, such as from transaction processing systems, and it typically forms the basis of operational and tactical decision-making.

Question 17

Who uses management information systems?

Accepted Answer

Management information systems are primarily used by middle-level managers to make informed decisions based on data and reports.

Question 18

The ________ keeps records of the number of each kind of part or finished good in the warehouse.

Accepted Answer

An inventory control system is specifically designed to keep track of the types and numbers of parts or finished goods in a warehouse or inventory. Payroll, sales order processing, and general ledger systems do not have this function.

Question 19

This lists the assets,liabilities,and the equity of an organization.

Accepted Answer

The balance sheet is a financial statement that lists the organization's assets, liabilities, and equity. Accounts payable, income statement, and payroll are all separate financial documents or accounts that may be included in a company's financial records, but they do not provide a comprehensive overview of an organization's financial situation like the balance sheet does.

Question 20

In a GDSS,the ________ is generally the decision maker.

Accepted Answer

In a GDSS (Group Decision Support System), the group as a collective entity is generally the decision maker. The system is designed to facilitate group decision-making through collaboration, communication, and information sharing. While technicians and programmers play a critical role in the development and maintenance of the system, and clients may be the end-users of the system, ultimately the group using the system is responsible for making the decision.

Quiz 10: Information Systems