The ________ approach to performance measurement was introduced as a way to evaluate organizational performance from more than just the financial perspective.
A)market value
B)economic value
C)balanced scorecard
D)benchmarking

Question

Quizplus · Accepted Answer

The balanced scorecard approach was specifically designed to expand the scope of performance measurement beyond just financial measures. It includes additional perspectives such as customer satisfaction, internal processes, and employee learning and growth. The other options listed (market value, economic value, and benchmarking) are not inherently focused on broader performance measures.

The ________ Approach to Performance Measurement Was Introduced as a Way