Types of Control (Scenario)
Sam has not been receiving the information that he needs from his current control system. By the time Sam receives his reports, the activity has been completed and mistakes have already been made. Direct supervision is used extensively on the production floor now, so some activities are corrected before they become costly mistakes. But Sam would like to do better. Ideally, he would like to fix mistakes before they happen and anticipate more of the problems before they occur.
-The type of control used on the production floor is ________ control.
A)applied
B)feedforward
C)concurrent
D)feedback

Question

Quizplus · Accepted Answer

The scenario describes the use of direct supervision on the production floor to correct mistakes before they become costly. This type of control is known as concurrent control, which involves monitoring activities as they are happening to identify and correct errors or deviations from standards. However, Sam is seeking a type of control that allows him to anticipate problems before they occur and fix mistakes before they happen. This indicates a need for feedforward control, which involves predicting potential problems and taking preemptive action to prevent them. Therefore, the type of control used on the production floor is concurrent control, but Sam is seeking feedforward control.