Process theories see change unfolding over time in a messy and iterative way and thus rely more heavily on the image of a change manager as a(n)_____.
A) director
B) navigator
C) interpreter
D) caretaker

Question

Quizplus · Accepted Answer

Process theories view change as a complex and continuous process that requires a manager to navigate through uncertainties, setbacks, and feedback. Therefore, the image of a change manager as a navigator who guides the organization towards the desired change is more appropriate than a director, interpreter, or caretaker.

Process Theories See Change Unfolding Over Time in a Messy