Managers who practice total quality management
A)invest more resources at the front end of the value chain in research and development and design to produce a superior product.
B)invest more resources in inspecting and repairing products once they are produced.
C)practice both A and B.
D)practice neither A nor B.

Question

Quizplus · Accepted Answer

Managers who practice total quality management invest more resources at the front end of the value chain in research and development and design to produce a superior product. This approach focuses on preventing defects and errors from occurring in the first place, rather than relying on inspection and repair after production.

Managers Who Practice Total Quality Management