The ________ from the balanced scorecard focuses on determining the company's "climate for action."
A) internal business perspective
B) learning and growth perspective
C) customer perspective
D) financial perspective
Correct Answer:
Verified
Q192: Total hours of continuing professional education taken
Q193: The number of defects found during the
Q194: The results of a customer survey about
Q195: The number of new services offered during
Q197: The number of on-time deliveries would be
Q198: The number of new products developed would
Q199: The _ perspective from the balanced scorecard
Q200: The number of repeat customers would be
Q201: Return on investment and revenue growth would
Q220: All four perspectives must always be included
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