The degree to which the bad-news message receiver can alter the outcome is referred to as
A) controllability.
B) severity.
C) likelihood.
D) power.
E) adaptability.

Name: The degree to which the bad-news message receiver can alter the outcome is referred to as A) controllability. B) severity. C) likelihood. D) power. E) adaptability.
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Question

Quizplus · Accepted Answer

Controllability is the degree to which the bad-news message receiver can alter the outcome.

The Degree to Which the Bad-News Message Receiver Can Alter