A person who has to deliver a bad-news message should gather as much information as possible from a variety of sources to reduce the
A) credibility of the message.
B) severity of the situation.
C) impact on both the sender and the receiver.
D) probability of making subjective judgments.
E) controllability of the situation.

Question

Quizplus · Accepted Answer

If you gather as much information as you can from a variety of sources,you are more likely to make objective judgments and propose fair solutions.

A Person Who Has to Deliver a Bad-News Message Should