Messages that will not surprise,disappoint,or anger the audience are considered to be ________ messages.
A)direct
B)goodwill
C)routine
D)claims
E)confirmation

Question

Quizplus · Accepted Answer

Some business messages simply convey information rather than make requests or ask questions.For example,you may reply to requests,respond to claims,confirm information,make announcements,or provide instructions.You can consider these messages routine if the information will not surprise,disappoint,or anger the audience.

Messages That Will Not Surprise,disappoint,or Anger the Audience Are Considered