Which of the following perspectives of the balanced scorecard includes such measures as quality levels,productivity,cycle time,and cost?
A)Innovation perspective
B)Customer perspective
C)Internal perspective
D)Financial perspective

Question

Quizplus · Accepted Answer

The internal perspective of the balanced scorecard focuses on the processes and operations within the organization. This includes measures such as quality levels, productivity, cycle time, and cost, which are all indicators of operational efficiency and effectiveness. Therefore, option C is the best choice as it aligns with this perspective.

Which of the Following Perspectives of the Balanced Scorecard Includes