Question 1

Supervision can be a workplace stressor when:

Accepted Answer

When employees have inadequate authority to match one's responsibilities, they may feel stressed and overwhelmed as they cannot make the necessary decisions and take actions to complete their tasks efficiently without seeking approval from a supervisor. This can lead to frustration and increased stress levels.

Answer: C 
 Poorly defined jobs that allow employees to set their own standards, time limits, and rewards can lead to confusion, conflict, and stress. Without clear guidelines and expectations, employees may not know what is expected of them, leading to stress and potential mistakes or conflicts with supervisors.

Answer: E 
 Consistent and meaningful feedback can help employees feel supported and valued, reducing stress levels in the workplace. Feedback that is constructive and helpful can help employees improve and feel more confident in their work, leading to higher job satisfaction and reduced stress levels. Therefore, supervision is not a workplace stressor when there is consistent and meaningful feedback.

Question 2

When charged with a safety offence,a company's best defense is that the company took all reasonable steps to avoid the particular event,a defense that is referred to (legally)as:

Accepted Answer

Due diligence refers to the practice of taking all reasonable steps to avoid a particular event or outcome. It is a commonly used defense in safety offenses where a company is being charged with a violation. By demonstrating that they took all reasonable steps to prevent the incident from occurring, the company may be able to avoid sanctions or penalties.

Question 3

In order to help employees feel safer in the workplace,employers are undertaking which of the following measures?

Accepted Answer

All of the choices are valid measures that employers are taking to help employees feel safer in the workplace. Assessing the work site for hazards, developing emergency evacuation plans, outlining safety competencies for managers and supervisors, and implementing training programs for safety issues are all important steps to ensure workplace safety and to create a safer work environment. By taking these measures, employers can help employees feel more secure and protected at work, which can increase employee morale, productivity, and satisfaction.

Question 4

The human resource department can be proactive in preventing burnout in employees before it occurs by:

Accepted Answer

By rearranging work assignments, the human resource department can ensure that the workload is distributed fairly and evenly, reducing the likelihood of burnout. This can also provide opportunities for employees to work on projects that align with their interests and strengths, thus increasing engagement and job satisfaction. The other options listed (B through E) may actually contribute to burnout in employees, rather than preventing it.

Question 5

Preventive solutions to stress management are measures that attempt to:

Accepted Answer

The answer of Preventive solutions to stress management are measures...

Question 6

With regard to safety,even in well managed and safety conscious organizations,the text suggests that one mistake often made by these organization is to:

Accepted Answer

Organizations often overlook integrating safety issues into orientation programs, which is a critical time to instill safety awareness in new employees.

Question 7

A typical list of the responsibilities for a work place health and safety committee could include all the following EXCEPT:

Accepted Answer

Worker's compensation payments are typically handled by the human resources or finance department and are not within the responsibilities of a workplace health and safety committee.

Question 8

The two common types of injuries that may be reduced through the application of ergonomic principles are:

Accepted Answer

The two common types of injuries that may be reduced through the application of ergonomic principles are lower back injuries and repetitive-strain injuries. Ergonomic principles aim to design workspaces and tools to reduce physical strain on the body, particularly on the back and muscles that are prone to repetitive motions. This can help prevent or reduce the incidence of lower back injuries and repetitive-strain injuries such as carpal tunnel syndrome.

Question 9

Specific actions that the human resource department can do to reduce employee stress include all of the below EXCEPT:

Accepted Answer

All of the options except "allow decision making by managers only" are effective ways for the human resource department to reduce employee stress. Allowing only managers to make decisions can make employees feel powerless and increase their stress levels. Therefore, this option is not a good choice.

Question 10

The stress performance model indicates that the relationship between workplace stress and job performance is such that when workplace stress is entirely absent:

Accepted Answer

The stress performance model, often referred to as the Yerkes-Dodson Law, suggests that some level of stress can enhance performance, but too much or too little stress can lead to decreased performance. When stress is entirely absent, performance tends to be low due to lack of motivation or stimulation.

Question 11

One proactive means for human resource specialists to evaluate the extent of dysfunctional stress in an organization is by:

Accepted Answer

Performing a stress audit is the best proactive means for human resource specialists to evaluate the extent of dysfunctional stress in an organization. This involves a comprehensive review of the organization's culture, policies, practices, and processes that impact employees' mental and emotional well-being. By conducting a stress audit, HR specialists can identify sources of stress, their impact on employee productivity and morale, and develop strategies to mitigate or eliminate them. Redoing job analysis, performing further job evaluation, analyzing the age breakdown of employees, and performing workforce demographic analysis are not specific enough to measure the extent of dysfunctional stress in an organization.

Question 12

The administration of workplace safety programs falls mainly under:

Accepted Answer

The administration of workplace safety programs in Canada falls mainly under provincial and territorial jurisdiction. This means that each province and territory has its own laws and regulations regarding workplace safety, and is responsible for enforcing them through their respective ministries or agencies. While there are some federally regulated industries (such as banking or telecommunications) that fall under federal jurisdiction for workplace safety, the vast majority of workplaces in Canada are the responsibility of the provinces and territories.

Question 13

The study of the relationship between the physical attributes of workers and their work environment,in order to reduce physical and mental strain,and to improve both productivity and comfort is called:

Accepted Answer

The study of the relationship between the physical attributes of workers and their work environment, in order to reduce physical and mental strain, and to improve both productivity and comfort is called ergonomics. Etymology is the study of the history and origins of words. Entomology is the study of insects. Epistemology is the theory of knowledge. Erotology is not a recognized field of study.

Question 14

Curative solutions to stress management are measures that attempt to:

Accepted Answer

The answer of Curative solutions to stress management are measures...

Question 15

The Canadian Centre for Occupational Health & Safety Act is concerned with the following objectives EXCEPT:

Accepted Answer

The Canadian Centre for Occupational Health & Safety Act is concerned with developing policies aimed at reducing occupational hazards, serving as a national statistics centre for occupational health and safety, promoting health and safety in Canadian workplaces, and consulting all levels of government on health and safety issues. However, it is not responsible for monitoring annual workplace inspections.

Question 16

Documented supervisor support for safety,internal group processes and boundary management are all examples of:

Accepted Answer

These elements are related to the local work group dimensions of an organization's safety climate, focusing on immediate team dynamics and support systems.

Question 17

Some causes of workplace stress can include all the below EXCEPT:

Accepted Answer

Workplace stress refers to the physical and emotional strain experienced by employees due to various factors at work. While family problems can cause personal stress, they are not considered a direct cause of workplace stress. The other options listed - poor supervision, organizational change, downsizing, and insecure workplace climate - are common causes of workplace stress.

Question 18

Major categories of causes of workplace stress can include which of the following?

Accepted Answer

All of the choices are major categories of causes of workplace stress. Relationships at work, role in the organization, factors unique to the job, and career development can all contribute to stress levels in the workplace.

Question 19

Workplace stress:

Accepted Answer

Workplace stress can sometimes lead to increased performance due to heightened alertness and motivation, although it is not a sustainable or healthy long-term strategy.

Question 20

Which of the following is NOT a federal law affecting the health and safety of workers?

Accepted Answer

The Ontario Human Rights Commission is not a federal law but a provincial law. The other options listed are all federal laws relating to the health and safety of workers.

Quiz 12: Ensuring Health and Safety at the Workplace