As Betty progresses through her sales presentation,she notices that the customer begins to blink his eyes rapidly,almost once per second.Betty:
A) becomes excited since that is a sign of interest by the customer.
B) becomes concerned because that is a sign the customer is stressed.
C) becomes excited because it indicates the customer is ready to close the deal.
D) becomes concerned because it indicates the customer is bored.
E) all of the above.

Question

Quizplus · Accepted Answer

Rapid blinking is often a sign of stress or discomfort, so Betty should become concerned and possibly adjust her sales approach to alleviate any stress or discomfort the customer may be experiencing. The other choices are not accurate interpretations of rapid blinking.

As Betty Progresses Through Her Sales Presentation,she Notices That the Customer