Question 1

Which act allowed for jury trials and punitive damages in wrongful discharge suits?

Accepted Answer

The Civil Rights Act of 1991 allowed for jury trials and "punitive" damages, in some well-known cases, the size of the awards are attention-getting.

Question 2

_____ justice focuses specifically on the methods used to determine the outcomes received.

Accepted Answer

Procedural justice deals with how a decision was made. It focuses specifically on the methods used to determine the outcomes received.

Question 3

Consistency, bias suppression, information accuracy, correctability, representativeness, ethicality are the six determinants of:

Accepted Answer

Procedural justice is a concept of justice focusing on the methods used to determine the outcomes received. Even given all the negative ramifications of being dismissed from one's job, the person being dismissed may accept the decision with minimum anger if the procedures used to arrive at the decision are consistent, unbiased, accurate, correctable, representative, and ethical.

Question 4

Which of the following suits can be filed as a civil rights infringement if the person discharged is a member of a protected group?

Accepted Answer

A wrongful discharge suit typically attempts to establish that the discharge either (1)violated an implied contract or covenant (that is, the employer acted unfairly)or (2)violated public policy (that is, the employee was terminated because he or she refused to do something illegal, unethical, or unsafe). Wrongful discharge suits can also be filed as a civil rights infringement if the person discharged is a member of a protected group.

Question 5

The employment-at-will doctrine:

Accepted Answer

Employment-at-will doctrine is the doctrine that, in the absence of a specific contract, either an employer or employee could sever the employment relationship at any time.

Question 6

Which determinant of procedural justice states that procedures are applied by a person who has no vested interest in the outcome and no prior prejudices regarding the individual?

Accepted Answer

Bias suppression is a determinant of procedural justice. It states that the procedures are applied by a person who has no vested interest in the outcome and no prior prejudices regarding the individual.

Question 7

Although the rate of inflation is only 2 percent, Kayla receives a 6 percent increase in salary. But she is dissatisfied with her salary increase due to Bob's 9 percent increase. Kayla would contend that there is a lack of:

Accepted Answer

Outcome fairness is the judgment that people make with respect to the outcomes received relative to the outcomes received by other people with whom they identify.

Question 8

Whereas _____ justice focuses on the ends, _____ justice focuses on means.

Accepted Answer

Outcome fairness is the judgment that people make with respect to the outcomes received relative to the outcomes received by other people with whom they identify. Procedural justice is a concept of justice focusing on the methods used to determine the outcomes received. Whereas outcome justice focuses on the ends, procedural justice focuses on means.

Question 9

A systematic survey program allows a company to check for differences between units and hence benchmark "best practices" that might be generalized across units.

Accepted Answer

Within the organization, a systematic survey program also allows the company to check for differences between units and hence benchmark "best practices" that might be generalized across units.

Question 10

A good exit interview sets the stage for boomerangs.

Accepted Answer

It is now so common for people who once left their firm to return that they are given a special name-"boomerangs." A good exit interview sets the stage for this phenomenon because if a recruiter is armed with information about what caused a specific person to leave (such as an abusive supervisor or a lack of family-friendly policies), when the situation changes, the person may be willing to come back.

Question 11

Which of the following suits typically attempts to establish that the termination either (a)violated an implied contract or covenant or (b)violated public policy?

Accepted Answer

A wrongful discharge suit typically attempts to establish that the discharge either (1)violated an implied contract or covenant (that is, the employer acted unfairly)or (2)violated public policy (that is, the employee was terminated because he or she refused to do something illegal, unethical, or unsafe).

Question 12

Organizations that introduce _____ rating systems where low performers are systematically identified and, where necessary, eliminated from payrolls often experience quick improvement gains in the range of 40 percent.

Accepted Answer

The costs associated with letting poor performers stay on within the organization cannot be discounted. Organizations that introduce forced distributions rating systems where low performers are systematically identified and, where necessary, eliminated from payrolls often experience quick improvement gains in the range of 40%.

Question 13

Job enrichment and job rotation are the major task-based interventions aimed at reducing job dissatisfaction among employees.

Accepted Answer

One of the major interventions aimed at reducing job dissatisfaction by increasing job complexity is job enrichment. Another task-based intervention is job rotation, which is a process of systematically moving a single individual from one job to another over the course of time.

Question 14

Turnover initiated by employees, often whom the company would prefer to keep, is called _____ turnover.

Accepted Answer

Involuntary turnover is the turnover initiated by the organization (often among people who would prefer to stay). Voluntary turnover is the turnover initiated by employees (often whom the company would prefer to keep).

Question 15

An employee refuses an employer's request to falsify the contents of a report to the EEOC. The employer subsequently discharges the worker for not following orders. In a wrongful discharge suit, the employee would use which of the following exceptions to the employment-at-will doctrine?

Accepted Answer

When an employee is terminated because he or she refused to do something illegal, unethical, or unsafe, the employer is said to have violated public policy. This is referred to as wrongful discharge.

Question 16

A situation where one person is losing his/her job while others are not is conducive to perceptions of _____ on the part of the discharged employee.

Accepted Answer

Outcome fairness is the judgment that people make with respect to the outcomes received relative to the outcomes received by other people with whom they identify.

Question 17

The two primary sets of people in the organization who affect an individual's job satisfaction are his/her subordinates and co-workers.

Accepted Answer

The two primary sets of people in an organization who affect job satisfaction are co-workers and supervisors.

Question 18

A company concerned about the level of job dissatisfaction among its workers might try to foster team building, since team building can lead to a more supportive environment which reduces dissatisfaction.

Accepted Answer

Because a supportive environment reduces dissatisfaction, many organizations foster team building both on and off the job (such as via softball or bowling leagues). The idea is that group cohesiveness and support for individual group members will be increased through exposure and joint efforts.

Question 19

Sam Jones was terminated from his job with no explanation or consideration of why he was let go. It is likely that Sam has not experienced:

Accepted Answer

Interactional justice is a concept of justice referring to the interpersonal nature of how the outcomes were implemented.

Question 20

Turnover initiated by the organization, often among people who would prefer to stay, is called _____ turnover.

Accepted Answer