Jess, Frank, and Ted are coworkers at Crossroad Inc., all having worked at CI for five years now. The three were discussing their careers one day during lunch break when they heard that their coworker Mary just quit and went to work for a competitor. Frank remarks that it is not worthwhile for him to leave like Mary because he has put in the time and hard work for a promotion. If he left for another company, he would not likely get this opportunity again soon. Ted replies to Frank that for him, it's the company's relaxed atmosphere and his best friends at CI that keeps him working there. When they asked Jess about how he felt, Jess indicated that Mary had no bonds to CI. She was relatively new and had not invested any time at CI. "For me," Jess says, "CI gave me an opportunity and invested so much in mentoring me, preparing me for the position, and showing me the ropes to success. There is no way that I can desert them by leaving for another company." Of the three employees, Ted is exhibiting:

Question

Quizplus · Accepted Answer

Ted is exhibiting affective commitment, as he is emotionally attached to the company and his coworkers, and that is what motivates him to stay. Continuance commitment refers to staying in a job because of perceived high costs of leaving, obligation-based commitment is based on a sense of duty or obligation, normative commitment is based on a moral obligation or sense of loyalty to the company or profession, and skill-based commitment is based on the investment in developing industry-specific skills. None of these categories fit the way Ted is describing his commitment to CI.

Jess, Frank, and Ted Are Coworkers at Crossroad Inc