_____ involves giving workers the opportunity to make decisions about the design of their jobs and workplaces,and what they need to make products or to deliver services most effectively.
A) ISO
B) reengineering
C) Six Sigma
D) QWL

Question

Quizplus · Accepted Answer

QWL (Quality of Work Life) involves providing workers with more say in the design of their jobs and work environments. ISO, reengineering, and Six Sigma all focus on process improvement and efficiency but do not necessarily involve worker input in the same way that QWL does.

_____ Involves Giving Workers the Opportunity to Make Decisions About