Question 1

List three ways in which sustainability affects an organization's business model,structure,and processes:

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Question 2

List at least two jobs ideally suited for virtual workplaces.

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Question 3

What does QWL stand for?

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Question 4

List and describe the five broad activities encompassed by HRM.

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Question 5

All of the following are prerequisites for selective hiring EXCEPT:

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Selective hiring focuses on identifying attributes that are difficult to change through training, rather than those that are easy to change. The other options (B, C, D) are indeed prerequisites for effective selective hiring.

Question 6

_____ involves giving workers the opportunity to make decisions about the design of their jobs and workplaces,and what they need to make products or to deliver services most effectively.

Accepted Answer

QWL (Quality of Work Life) involves providing workers with more say in the design of their jobs and work environments. ISO, reengineering, and Six Sigma all focus on process improvement and efficiency but do not necessarily involve worker input in the same way that QWL does.

Question 7

Teams substitute peer based control for hierarchical control of work is known for in:

Accepted Answer

Organizational design is the process of designing the formal systems, structures, and processes within an organization. One of the design choices is whether to adopt a hierarchical control or a peer-based control. In a peer-based control system, teams are empowered to make decisions and manage their own work. This is different from hierarchical control, where decisions and work are managed by a central authority figure.

Question 8

Quality of work life (QWL)depends a lot on what workers want._____ is the main requirement of workers in the United States.

Accepted Answer

Competitive base pay is consistently cited as the main requirement for workers in the United States. Although career opportunities, chances to learn, and challenging work are also important factors that contribute to QWL, a competitive salary or wage is seen as most significant.

Question 9

Define what is meant by quality of work life and list some aspects of successful QWL programs.

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Question 10

According to the text,quality of work life is defined in terms of:

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The text states that quality of work life is defined in terms of employee perceptions of their well-being at work. This means that it is based on how employees feel about their working conditions, relationships with colleagues, and how their job affects their overall well-being. It is a subjective measure, rather than an objective one based on productivity or specific organizational practices.

Question 11

What is productivity?

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Question 12

Organizations strive to retain talented workers in a hot job market by offering employees:

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Offering flexible work schedules is a way for organizations to increase employee satisfaction and retain talented workers who value work-life balance. Coordination of control, total quality management, and unity of command are management concepts that may improve organization performance but are not directly related to retaining employees in a hot job market.

Question 13

Theoretically,quality of work life (QWL)involves giving workers the opportunity to make decisions about the design of their jobs and workplaces,and what they need to make products or to deliver services most effectively.What workers want varies by country.Chinese workers value:

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Chinese workers value opportunities for learning and development, which aligns with the cultural emphasis on education and self-improvement.

Question 14

Explain at least three new organizational forms.

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Question 15

The fundamental premise of high-performance management systems is that organizations perform at a higher level when they are able to tap the ideas,skills,and efforts of all of their people.This is a dimension of:

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Question 16

List at least three human resource aspects that greatly benefit from vendor HRIS applications (e.g.,benefits enrollment).

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Question 17

Write a short note on Six Sigma.

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Question 18

What growing trend will result in waves of individualized products and services,as well as huge savings for companies,which will no longer have to guess what and how much customers want?

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Question 19

A basic element of Organizational Design is:

Accepted Answer

Self-managed teams and decentralization are both basic elements of Organizational Design. Self-managed teams empower employees to make decisions on their own, increasing productivity and morale. Decentralization, on the other hand, involves delegating decision-making power to lower-level managers or teams, which can speed up the decision-making process and lead to more efficient operations. Together, these two elements can help create a more agile and responsive organization. Extensive training is important, but it is not a basic element of Organizational Design.

Question 20

The measure of output of goods and services relative to the input of labor,capital,and equipment is known as:

Accepted Answer

Productivity is the measure of output of goods and services relative to the input of labor, capital, and equipment. Quality enhancement refers to improving the quality of products or services, while profits are the monetary gains earned by a company. Resources refer to the materials, funds, and other assets used in the production of goods and services.

Quiz 1: Human Resources in a Globally Competitive Business Environment