Question 1

The most vital of all resources in work settings is:

Accepted Answer

People are the most vital of all resources in work settings because they are the ones who initiate, plan, implement, and complete tasks and projects. Without people, technology, culture, and finances cannot be effectively utilized or leveraged. It is the creativity, skills, and knowledge of people that ultimately determine the success and growth of an organization.

Question 2

Staffing is comprised of all the following activities EXCEPT:

Accepted Answer

Staffing involves identifying work requirements, recruiting/selecting/promoting qualified candidates, and determining the number of people and necessary skills. Involving employees in business strategy is not necessarily a staffing activity, but rather a broader management activity related to employee engagement and organizational development.

Question 3

Which of the following is a characteristic of a 21^st-century corporation as compared to a 20^th-century corporation?

Accepted Answer

A bottom-up approach to strategy involves gathering input and ideas from lower-level employees and incorporating them into the overall corporate strategy. This is a characteristic of 21st-century corporations that prioritize collaboration and innovation over a rigid, top-down approach. Focus, style, and mass production of products are not necessarily unique to either century's corporations.

Question 4

The 21^st-century corporation must adapt itself to management via the Web and must be:

Accepted Answer

In the 21st century, corporations must adapt to changing partnerships and alliances in order to stay successful. The rise of technology and the internet has made it easier for companies to form partnerships with other companies across the world, and this is essential for staying competitive. Rigid hierarchies and a focus on stability can impede a company's ability to adapt and grow. Building on bricks and mortar is also becoming less important, as remote work and virtual offices become more common.

Question 5

Company X is increasing production by adding more employees to its workforce and scaling up its existing facilities.Company X is essentially increasing its productivity.

Accepted Answer

Increasing production by adding more employees and scaling up facilities indicates an increase in production capacity, not necessarily an increase in productivity. Productivity refers to the efficiency of production, typically measured as output per unit of input (e.g., per worker or per hour worked), and simply increasing inputs (workers, facilities) does not inherently increase this efficiency.

Question 6

All of the following are general categories of HRM activities EXCEPT:

Accepted Answer

The other three options (managing change, development, and adjustment) are generally considered categories of HRM activities, while outplacement is not typically categorized in that way. Outplacement is a service provided by some organizations to assist employees who have been laid off or terminated in finding new employment.

Question 7

The sharing of information on such things as financial performance,strategy,and operational measures conveys to an organization's people that they are trusted.

Accepted Answer

Sharing information on financial performance, strategy, and operational measures can increase transparency and give employees a sense of trust from their organization.

Question 8

Flexibility is currently viewed by most managers and employees as a new and effective way of working to achieve business results,rather than as an exception or employee accommodation.

Accepted Answer

The answer of Flexibility is currently viewed by most managers...

Question 9

Strategy architects administer the day-to-day work of managing people by implementing workplace policies and advancing HR technology.

Accepted Answer

Strategy architects are responsible for developing long-term business strategies and plans, they are not typically involved in the day-to-day management of people or HR operations.

Question 10

The category of HRM responsibility aimed at preserving and enhancing employee job competence is:

Accepted Answer

The category of HRM responsibility aimed at preserving and enhancing employee job competence is development, which includes training, education, and career planning. Staffing refers to recruitment and selection of employees, retention refers to strategies to keep employees in the organization, and managing change involves dealing with organizational changes such as mergers, acquisitions, or reorganizations.

Question 11

Quality of work life is defined in terms of management perceptions of employee physical and mental well-being at work.

Accepted Answer

The answer of Quality of work life is defined in...

Question 12

"Business-based flexibility" is characterized by private deals based on individual's needs.

Accepted Answer

The answer of "Business-based flexibility" is characterized by private deals...

Question 13

Reengineering is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in cost,quality,and speed.

Accepted Answer

This is the generally accepted definition of reengineering, as put forth by Michael Hammer and James Champy in their book "Reengineering the Corporation".

Question 14

Over the past decade,organizations have become more complex,dynamic,and fast-paced.

Accepted Answer

With the rise of technology and globalization, organizations have had to adapt to changing environments, making them more complex, dynamic, and fast-paced.

Question 15

A process is a collection of activities that takes one or more kinds of input and creates an output that is of value to a customer.

Accepted Answer

This is the definition of a process.

Question 16

_____ comprises activities intended to maintain compliance with the organization's HR policies and business strategies.

Accepted Answer

The term "Adjustment" refers to activities intended to maintain compliance with the organization's HR policies and business strategies, such as making changes to HR policies and practices in light of new laws, regulations or business needs. Staffing refers to the process of identifying, attracting, and selecting qualified individuals to fill job vacancies. Retention involves activities intended to keep talented employees from leaving the organization. Development refers to the process of training, coaching, and mentoring employees to enhance their skills and knowledge.

Question 17

When productivity increases,businesses can pay higher wages without boosting inflation.

Accepted Answer

When productivity increases, businesses can produce more goods and services with the same amount of resources, which leads to lower cost per unit. With lower cost, businesses can afford to pay higher wages without increasing the price of their products, which helps to keep inflation in check.

Question 18

The challenge,opportunity,and also the frustration of creating and managing organizations frequently stem from the _____ problems that arise within them.

Accepted Answer

People-related problems are the most common issues that arise within organizations, such as conflicts between employees or between management and employees, communication issues, morale problems, and recruitment and retention issues. Union problems are also a possibility, but they are not as common as people-related problems. Legal and upper management problems may arise, but they are usually manifested in people-related issues as well.

Question 19

Retention comprises all of the following activities EXCEPT:

Accepted Answer

Retention focuses on keeping employees in the organization and reducing turnover. Identifying work requirements within an organization falls under the category of job analysis or job design, which is not directly related to employee retention. Rewards, harmonious relations, and a safe environment are all retention strategies aimed at keeping employees engaged and satisfied in their jobs.

Question 20

Many factors are driving change,but none is more important than the rise of:

Accepted Answer

The rise of internet technologies has revolutionized the way businesses operate, communicate, and reach customers. It has enabled new forms of collaboration, expanded opportunities for remote work, and increased access to global markets. The internet has also led to the digitization of many industries, which has further accelerated change and transformation. Therefore, the rise of internet technologies is the most important factor driving change in today's world.

Quiz 1: Human Resources in a Globally Competitive Business Environment