Question 1

The project manager must quickly establish operational ground rules for how the team will work together.These include planning,tracking,managing change,and relationship decisions.Which of the following is an example of a planning decision?

Accepted Answer

The specific roles and responsibilities of all the participants would be considered a planning decision.What departments will the team need to interact with during the project would be considered a relationship decision.Who will generate and distribute reports and how progress will be assessed would both be considered tracking decisions.How changes will be documented and evaluated would be considered a managing change decisions.

Question 2

Establishing a team identity is facilitated by

Accepted Answer

Effective team meetings,co-location of team members,creation of a project team name,getting the team to work together early on,and team rituals are all vehicles to help establish a team identity.

Question 3

All of the following have been found to be good for running effective project meetings EXCEPT

Accepted Answer

It is recommended that time for socialized be scheduled at a time other than at a project meeting.

Question 4

Roger is new-product project manager for a retail company.Recently the team has exhibited a high degree of conflict over who will control the group and how decisions will be made.Which stage of development is the team in?

Accepted Answer

During the storming stage,members accept that they are part of a project group but resist the constraints that the project and group put on their individuality.There is conflict over who will control the group and how decisions will be made.As these conflicts are resolved,the project manager's leadership becomes accepted,and the group moves to the next stage.

Question 5

During which stage of team development do close relationships develop and the group demonstrates cohesiveness?

Accepted Answer

The norming stage is one in which close relationships develop and the group demonstrates cohesiveness.Feelings of camaraderie and shared responsibility for the project are heightened.

Question 6

Experience and research indicate that high-performance project teams are much more likely to develop under all the following conditions EXCEPT

Accepted Answer

Instead of managers selecting team members,high performance is more likely to develop when members volunteer to serve on the project team.

Question 7

There are two important factors that affect the recruitment of project members.Which of the following is one of those factors?

Accepted Answer

The process of selecting and recruiting project members will vary across organizations.Two important factors affecting recruitment are the importance of the project and the management structure being used to complete the project.

Question 8

The essence of positive synergy can be found in the phrase

Accepted Answer

The essence of positive synergy can be found in the phrase "The whole is greater than the sum of the parts."

Question 9

During which stage of team development do members accept that they are part of a project group but resist the constraints that the project and the group put on their individuality?

Accepted Answer

As the name suggests,the storming stage is marked by a high degree of internal conflict.Members accept that they are part of a project group but resist the constraints that the project and group put on their individuality.There is conflict over who will control the group and how decisions are made.

Question 10

When recruiting project team members,which of the following factors is NOT something a project manager might consider?

Accepted Answer

The skillset of the potential project team member as it compares to the project manager should be irrelevant.However,the project manager may be interested in the skillset of an individual as it compares to other team members to ensure a diverse range of skills and talents.

Question 11

During which stage of team development do team members establish ground rules and try to find out what behaviors are acceptable and what performance expectations are?

Accepted Answer

During the forming stage,the members get acquainted with each other and understand the scope of the project.They begin to establish ground rules by trying to find out what behaviors are acceptable with respect to both the project (what role they will play,what performance expectations are)and interpersonal relations (who's really in charge).This stage is complete once members begin to think of themselves as part of a group.

Question 12

Tom is managing a project team responsible for building a new office building that started this week.He notices that team members are trying out different behaviors to see what is acceptable to the project and personal relations.Which stage of development is the team in?

Accepted Answer

During the forming stage,the members get acquainted with each other and understand the scope of the project.They begin to establish ground rules by trying to find out what behaviors are acceptable with respect to both the project (what role they will play,what performance expectations are)and interpersonal relations (who's really in charge).This stage is complete once members begin to think of themselves as part of a group.

Question 13

Which of the following is commonly associated with high-performing project teams?

Accepted Answer

To encourage risk taking and creativity,mistakes are treated as opportunities for learning rather than reasons for punishment.

Question 14

The first project meeting is critical to the early functioning of the project team.Which of the following is NOT true regarding this meeting?

Accepted Answer

There are typically three objectives project managers try to achieve during the first meeting of the project team.The first is to provide an overview of the project,including the scope and objectives,the general schedule,method,and procedures.The second is to begin to address some of the interpersonal concerns captured in the team development model: Who are the other team members? How will I fit in? Will I be able to work with these people? The third and most important objective is to begin to model how the team is going to work together to complete the project.Not all circumstances allow a two-day retreat in order to kick off a project.The objective of the meeting should be realistic given the time available.

Question 15

During which stage of team development is the team fully functional and accomplishing project goals?

Accepted Answer

In the performing stage,the team operating structure at this point is fully functional and accepted.Group energy has moved from getting to know each other and how the group will work together to accomplishing the project goals.

Question 16

Researchers have found that high-performance teams have norms for team interaction.Which of the following is NOT one of those norms?

Accepted Answer

Agree to disagree.When a decision has been made,regardless of personal feelings,move forward.

Question 17

Sam is the coach of a high school soccer team and has noticed that some close relationships have formed as well as feelings of camaraderie and shared responsibilities for the team's success.Which stage of development is the team in?

Accepted Answer

The norming stage is one in which close relationships develop and the group demonstrates cohesiveness.Feelings of camaraderie and shared responsibility for the project are heightened.The norming phase is complete when the group structure solidifies and the group establishes a common set of expectations about how members should work together.

Question 18

The essential qualities of an effective vision include all of the following EXCEPT

Accepted Answer

At the simplest level,a shared vision is the answer to the question,"What do we want to create?" Not everyone will have the same vision,but images should be similar.

Question 19

During which stage of team development is high performance not a top priority and attention is devoted to wrapping up the project?

Accepted Answer

For conventional work groups,performing is the last stage of their development.However,for project teams,there is a completion or adjourning phase.During this stage,the team prepares for its own disbandment.High performance is no longer a top priority.Instead attention is devoted to wrapping up the project.Responses of members vary in this stage.Some members are upbeat,basking in the project team's accomplishments.Others may be depressed over loss of camaraderie and friendships gained during the project's life.

Question 20

Project managers play a key role in developing high-performance project teams.Which of the following is NOT a contributing factor to this role?

Accepted Answer

Reporting team progress to top management does not aid in the development of high-performance teams.

Quiz 11: Managing Project Teams