Question 1

As the product manager for the eatery division at Whole Foods, Jerry is responsible for analyzing sales data to help him manage his team.Today Jerry is analyzing his data using many different perspectives to identify different ways to improve his division.Which of the following common digital dashboard capabilities is Jerry using to analyze his department's success?
A)Slice-and-Dice
B)Pivot
C)Drill-down
D)Consolidation

Accepted Answer

Slice-and-Dice is a capability that allows users to view data from different perspectives, which is what Jerry is doing to analyze his department's success.

Question 2

Which of the following is the most commonly used form of AI in the business arena?
A)Intelligent system
B)Artificial intelligence
C)Expert system
D)Neural network

Accepted Answer

Expert systems are the most commonly used form of AI in the business arena. These systems mimic the decision-making ability of a human expert in a particular field and can be used for tasks such as diagnosis, troubleshooting, and planning. They are popular in fields such as healthcare, finance, and customer service. Intelligent systems, artificial intelligence, and neural networks are all types of AI, but they are not as commonly used in business applications as expert systems.

Question 3

Online transaction processing (OLTP) and online analytical processing (OLAP) are similar MIS strategies used to help with business decision making.What is the primary difference between OLTP and OLAP?
A)OLTP is used at the operational level, OLAP is used at the managerial level.
B)OLTP is used to capture transactional and event data, OLAP is used to manipulate information.
C)OLTP is used to support structured decisions, OLAP is used to support semistructured decisions.
D)All of these.

Accepted Answer

OLTP is used at the operational level to capture transactional and event data, supporting structured decisions. OLAP is used at the managerial level to manipulate information, supporting semistructured decisions.

Question 4

What is a graphical display of patterns and complex relationships in large amounts of data?
A)Visualization
B)Model
C)Table
D)Digital spreadsheet

Accepted Answer

A graphical display, or visualization, allows for easier analysis and identification of patterns and relationships in large amounts of data compared to a table or digital spreadsheet.

Question 5

An optimization analysis finds the optimum value for a target variable by repeatedly changing other variables, subject to specified constraints.What can a manager achieve by changing revenue and cost variables in an optimization analysis?
A)Calculate the highest potential profits.
B)Calculate employee benefit payments.
C)Use this as an extension for a digital dashboard.
D)Create production schedules.

Accepted Answer

By changing revenue and cost variables in an optimization analysis, a manager can calculate the highest potential profits. This can help in making informed business decisions regarding pricing strategies, cost optimization, and resource allocation.

Question 6

As the product manager for the eatery division at Whole Foods, Jerry is responsible for analyzing sales data to help him manage his team.Today Jerry is analyzing his data using aggregation techniques allowing him to see simple roll-ups to complex groupings of interrelated information.Which of the following common digital dashboard capabilities is Jerry using to analyze his departments success?
A)Slice-and-Dice
B)Pivot
C)Drill-down
D)Consolidation

Accepted Answer

Consolidation is the aggregation of data, allowing Jerry to see roll-ups and groupings of information, which aligns with his task of analyzing sales data.

Question 7

What is a special-purpose knowledge-based information system that accomplishes specific tasks on behalf of its users?
A)Intelligent system
B)Artificial intelligence
C)Neural network
D)Intelligent agent

Accepted Answer

An intelligent agent is a type of system that is designed to perform specific tasks on behalf of its users. It is considered a special-purpose knowledge-based information system that uses artificial intelligence and other technologies to accomplish its goals. A neural network is a type of machine learning algorithm that is used to recognize patterns in data. While it can be used to develop intelligent systems, it is not necessarily a system in and of itself. Therefore, choice A and C are incorrect. Choice B, artificial intelligence, is a general field encompassing many types of systems, including intelligent agents. However, it is not specific to special-purpose knowledge-based information systems, so it is not the best choice.

Question 8

What do cargo transport systems, book distribution centers, the video game market, a flu epidemic, and an ant colony have in common?
A)They are all expert systems and thus share some characteristics.
B)They are all genetic algorithm systems and thus share some characteristics.
C)They are all neural network systems and thus share some characteristics.
D)They are all complex adaptive systems and thus share some characteristics.

Accepted Answer

All of these systems are composed of many interconnected components that can adapt and change over time in response to changing conditions, displaying emergent behavior that cannot be predicted by looking solely at the individual components. This is a hallmark of complex adaptive systems.

Question 9

What is the analysis that works in reverse to what-if and sensitivity analyses by finding the inputs necessary to achieve a goal such as a desired level of output?
A)Solutions based analysis
B)Optimization system
C)Goal-seeking analysis
D)Revenue analysis

Accepted Answer

Goal-seeking analysis works in reverse to what-if and sensitivity analyses by identifying the inputs necessary to achieve a specific goal or desired level of output. It is a process of repeatedly adjusting the input values in a model until the desired output is obtained. This analysis is particularly useful in decision-making scenarios where a desired outcome needs to be achieved, and the necessary inputs need to be identified to reach that outcome.

Question 10

What is a category of AI that attempts to emulate the way the human brain works?
A)Intelligent system
B)Artificial intelligence
C)Expert systems
D)Neural network

Accepted Answer

Neural network is the category of AI that attempts to emulate the way the human brain works. Neural networks are composed of interconnected nodes, similar to the neurons in the human brain, and use algorithms to learn from and make predictions based on data.

Question 11

Van Lines Inc.is a large corporation operating in all 50 states.Jim Poulos is the regional manager overseeing the western division, which includes Utah, Colorado, Idaho, Montana, Wyoming, and Nevada.Jim receives data from his managers in each state which he loads into his digital dashboard for analysis of his entire western division.What digital dashboard capability is Jim primarily using?
A)Drill-down
B)Slice-and-dice
C)Intelligent system
D)Consolidation

Accepted Answer

Jim is primarily using the consolidation capability of the digital dashboard to analyze data from his entire western division, which includes multiple states. Consolidation allows for the aggregation of data from different sources into a single view for analysis.

Question 12

As the product manager for the eatery division at Whole Foods, Jerry is responsible for analyzing sales data to help him manage his team.Today Jerry is analyzing his data by looking at details, and details of details of information.Which of the following common digital dashboard capabilities is Jerry using to analyze his departments success?
A)Slice-and-Dice
B)Pivot
C)Drill-down
D)Consolidation

Accepted Answer

Jerry is using the drill-down capability, which allows him to analyze details of details of information through a hierarchical structure. With this capability, Jerry can click on specific data points to access more specific data related to it. The slice-and-dice capability allows users to filter and manipulate data in different ways, the pivot capability allows users to rearrange data, and consolidation allows users to combine data from different sources. None of these capabilities are specifically mentioned in the given scenario.

Question 13

Which of the following is offered by a digital dashboard?
A)Consolidation
B)Drill-down
C)Slice-and-Dice
D)All of these

Accepted Answer

A digital dashboard offers all of these features - consolidation (combining data from different sources into a single view), drill-down (allowing users to explore underlying details), and slice-and-dice (enabling users to slice data by various dimensions).

Question 14

Which industry has been relying on neural network technology for over two decades?
A)Food service
B)Hotels
C)Finance
D)Healthcare

Accepted Answer

The finance industry has been relying on neural network technology for over two decades for tasks such as fraud detection and risk analysis.

Question 15

Which of the following would not be found in a digital dashboard for a manufacturing team?
A)A graph of stock market prices.
B)A running line graph of planned versus actual production for the past 24 hours.
C)An Excel spreadsheet with cost analysis data.
D)A hot list of key performance indicators, refreshed every 15 minutes.

Accepted Answer

The answer of Which of the following would not be...

Question 16

How does a DSS typically differ from an EIS?
A)EIS requires data from external sources to support unstructured decisions where a DSS typically use internal sources to support semistructured decisions.
B)DSS typically use external sources and EIS use internal sources to support decisions.
C)A DSS never use external sources.
D)EIS always use internal sources to support structured decisions.

Accepted Answer

A DSS typically supports semistructured decisions and uses internal sources, while an EIS supports unstructured decisions and often requires data from external sources. Therefore, A is the correct choice. B, C, and D are all incorrect choices.

Question 17

What is the DSS analysis that checks the impact of a change in a variable or assumption on the model?
A)Optimization analysis
B)Goal-seeking analysis
C)Sensitivity analysis
D)What-if analysis

Accepted Answer

The answer of What is the DSS analysis that checks...

Question 18

What is a common tool that is used to support visualizations and tracks KPIs and CSFs by compiling information from multiple sources?
A)Models
B)Digital dashboards
C)Neural networks
D)Verified graphs

Accepted Answer

Digital dashboards are a common tool used to support visualizations and track KPIs (key performance indicators) and CSFs (critical success factors) by compiling information from multiple sources. They allow for real-time monitoring and analysis of business metrics and facilitate data-driven decision making. Models, neural networks, and verified graphs can also be used in data analysis but do not specifically address the need for tracking KPIs and CSFs in a centralized dashboard format.

Question 19

Executives of a company deal less with details of the operational activities and deal more with the higher meaningful aggregations of information or "coarser" information.What refers to the level of detail in the model?
A)Drill-down
B)Visualization
C)Granularity
D)Consolidation

Accepted Answer

The level of detail in a model is referred to as its granularity.

Question 20

Decision making at the executive or strategic level requires business intelligence and knowledge to support the uncertainty and complexity of the business.What is a specialized DSS that supports senior-level executives and unstructured decisions requiring judgment, evaluation, and insight?
A)OLTP
B)Executive Information System (EIS)
C)Transaction Support System (TSS)
D)Decision Support System (DSS)

Accepted Answer

The specialized DSS that supports senior-level executives and unstructured decisions requiring judgment, evaluation, and insight is called an Executive Information System (EIS). OLTP and TSS are not specialized DSS for executive decision making, and DSS is a more general term that can apply to decision making at any level of an organization.

Quiz 9: Enabling the Organization Decision Making

Which of the following is the most commonly used form of AI in the business arena?

Online transaction processing (OLTP) and online analytical processing (OLAP) are similar MIS strategies used to help with business decision making.What is the primary difference between OLTP and OLAP?

What is a graphical display of patterns and complex relationships in large amounts of data?

An optimization analysis finds the optimum value for a target variable by repeatedly changing other variables, subject to specified constraints.What can a manager achieve by changing revenue and cost variables in an optimization analysis?

What is a special-purpose knowledge-based information system that accomplishes specific tasks on behalf of its users?

What do cargo transport systems, book distribution centers, the video game market, a flu epidemic, and an ant colony have in common?

What is the analysis that works in reverse to what-if and sensitivity analyses by finding the inputs necessary to achieve a goal such as a desired level of output?

What is a category of AI that attempts to emulate the way the human brain works?

Which of the following is offered by a digital dashboard?

Which industry has been relying on neural network technology for over two decades?

Which of the following would not be found in a digital dashboard for a manufacturing team?

How does a DSS typically differ from an EIS?

What is the DSS analysis that checks the impact of a change in a variable or assumption on the model?

What is a common tool that is used to support visualizations and tracks KPIs and CSFs by compiling information from multiple sources?

Executives of a company deal less with details of the operational activities and deal more with the higher meaningful aggregations of information or "coarser" information.What refers to the level of detail in the model?

Decision making at the executive or strategic level requires business intelligence and knowledge to support the uncertainty and complexity of the business.What is a specialized DSS that supports senior-level executives and unstructured decisions requiring judgment, evaluation, and insight?