Question 1

What is key for evaluating internal controls such as human resources, logistics, information technology, risk, legal, marketing and sales, operations, financial functions, procurement, and reporting?
A)CoBIT Information Systems Audit and Control Association
B)Information Technology Infrastructure Library
C)Committee of Sponsoring Organizations
D)Capability Maturity Model Integration Method

Accepted Answer

The Committee of Sponsoring Organizations (COSO) framework is key for evaluating internal controls across various functions such as human resources, logistics, information technology, risk, legal, marketing and sales, operations, financial functions, procurement, and reporting. It provides a comprehensive model for organizations to assess and enhance their internal control systems.

Question 2

Which of the following describes the benefits of IT governance?
A)Places structure around how organizations align IT strategy with business strategy.
B)Ensures companies stay on track to achieve their strategies and goals.
C)Implements good ways to measure IT's performance.
D)All of these.

Accepted Answer

IT governance helps to place structure around how organizations align IT strategy with business strategy, ensures companies stay on track to achieve their strategies and goals, and implements good ways to measure IT's performance. Therefore, all of the given options correctly describe the benefits of IT governance.

Question 3

In which of the following countries is Internet access banned or subject to tight limitation through government-controlled ISPs?
A)Burma
B)Libya
C)Syria
D)All of these

Accepted Answer

Internet access is either banned or subject to tight limitations through government-controlled ISPs in all of these countries - Burma, Libya, and Syria.

Question 4

What IT governance focus area ensures the IT department delivers the promised benefits for every project or investment?
A)Strategic alignment
B)Risk management
C)Resource management
D)Value delivery

Accepted Answer

Value delivery ensures that the IT department delivers the promised benefits for every project or investment. It focuses on ensuring that IT investments and projects are aligned with the organization's overall strategy and goals and that they provide measurable value to the organization. It includes processes for measuring and monitoring project outcomes, tracking benefits realization, and assessing the return on investment for IT initiatives.

Question 5

Which of the following represents the five focus areas from the IT Governance Institute?
A)Strategic alignment, IT management, performance management, service delivery, product delivery.
B)Resource alignment, resource management, resource management, supply management, value delivery.
C)Strategic alignment, risk management, performance measures, resource management, value delivery.
D)IT alignment, risk strategy, performance architecture, service delivery, value delivery.

Accepted Answer

The five focus areas from the IT Governance Institute are strategic alignment, risk management, performance measures, resource management, and value delivery. Choice A has similar categories but differs in wording, choice B has repetitive categories, and choice D includes some different categories.

Question 6

What is a framework provided by the government of the United Kingdom and offers eight sets of management procedures?
A)CoBIT Information Systems Audit and Control Association
B)Information Technology Infrastructure Library
C)Committee of Sponsoring Organizations
D)Capability Maturity Model Integration Method

Accepted Answer

The framework provided by the government of the United Kingdom that offers eight sets of management procedures is the Information Technology Infrastructure Library (ITIL). CoBIT is provided by ISACA, COSO is a framework for internal controls, and CMMI is a model for process improvement.

Question 7

Which of the following is not one of the five focus areas from the IT Governance Institute?
A)Strategic alignment
B)Risk management
C)Performance measures
D)Product delivery

Accepted Answer

The five focus areas from the IT Governance Institute are Strategic alignment, Risk management, Value delivery, Resource management, and Performance measurement. "Product delivery" is not one of them.

Question 8

What is an enterprise architecture?
A)A process improvement approach that contains 22 process areas created by a group from government, industry, and Carnegie Mellon's Software Engineering Institute.
B)Key for evaluating internal controls such as human resources, logistics, information technology, risk, legal, marketing and sales, operations, financial functions, procurement, and reporting.
C)The plans for how an organization will build, deploy, use, and share its data, processes, and IT assets.
D)None of these.

Accepted Answer

Enterprise architecture is the process of creating plans for how an organization will build, deploy, use, and share its data, processes, and IT assets. Option A describes the Capability Maturity Model Integration (CMMI) process improvement approach. Option B describes the key areas of internal controls, but not specifically related to the concept of enterprise architecture. Option D is incorrect as at least one of the other options is a correct explanation of enterprise architecture.

Question 9

What is a method or system of government for management or control?
A)Geoeconomic
B)Governance
C)Compliance
D)ISACA

Accepted Answer

Governance refers to the methods and systems of government employed for the management and control of a country, organization, or group of people. Geoeconomic refers to the impact of geography, demography, and natural resources on economic systems. Compliance refers to adherence to laws and regulations, and ISACA is an international professional association focused on information technology governance. Therefore, out of the given options, governance is the best choice for the described context.

Question 10

What is a set of guidelines and supporting tools for IT governance that is accepted worldwide and generally used by auditors and companies as a way to integrate technology to implement controls and meet specific business objectives?
A)CoBIT Information Systems Audit and Control Association
B)Information Technology Infrastructure Library
C)Committee of Sponsoring Organizations
D)Capability Maturity Model Integration Method

Accepted Answer

CoBIT (Control Objectives for Information and Related Technologies) is a framework created by the ISACA (Information Systems Audit and Control Association) for IT governance and management. It is designed to be a supportive tool for managers and allows for bridging the gap between control requirements, technical issues, and business risks.

Question 11

What are the factors included in the global collaboration category of global IT business drivers?
A)Common equipment, facilities, assembly processes, and people are shared by a global company and IT can track shared resources
B)The knowledge and expertise of colleagues in a global company can only be accessed, shared, and organized by global IT systems
C)Customers who travel anywhere or companies with global operations and global IT systems help provide fast, convenient, homogeneous service
D)Products are the same worldwide and global IT can help manage worldwide marketing, sales, and quality control

Accepted Answer

The answer of What are the factors included in the...

Question 12

What IT governance focus area puts structure around measuring business performance, such as a balanced scorecard, which uses both qualitative and quantitative measures?
A)Strategic alignment
B)Performance measures
C)Resource management
D)Value delivery

Accepted Answer

The focus area that puts structure around measuring business performance is Performance measures. This focus area ensures that the IT organization is tracking the right metrics to measure the success of its initiatives and goals. One example of a framework that can be used for this purpose is a balanced scorecard, which uses both qualitative and quantitative measures to evaluate different aspects of the organization's performance.

Question 13

What key questions should IT governance answer?
A)How the finance department is functioning overall.
B)What key metrics management requires.
C)What return the business is getting from its personnel investment.
D)All of these.

Accepted Answer

IT governance should focus on providing management with key metrics to ensure IT aligns with business goals and delivers value.

Question 14

What is the key driver for governance and compliance?
A)Financial regulations
B)Technological regulation
C)Pressure from shareholders and customers
D)All of these

Accepted Answer

Governance and compliance are driven by a combination of financial regulations, technological regulations, and pressure from shareholders and customers. Companies need to adhere to these regulations and customer expectations to maintain trust and reputation, and avoid legal penalties and financial losses. Therefore, all of these factors are important drivers of governance and compliance.

Question 15

What is a process improvement approach that contains 22 process areas created by a group from government, industry, and Carnegie Mellon's Software Engineering Institute?
A)CoBIT Information Systems Audit and Control Association
B)Information Technology Infrastructure Library
C)Committee of Sponsoring Organizations
D)Capability Maturity Model Integration Method

Accepted Answer

The Capability Maturity Model Integration (CMMI) Method is a process improvement approach that contains 22 process areas created by a group from government, industry, and Carnegie Mellon's Software Engineering Institute. CoBIT is a framework for IT governance, Information Technology Infrastructure Library (ITIL) is a set of best practices for IT service management, and Committee of Sponsoring Organizations (COSO) is a framework for enterprise risk management.

Question 16

What are the factors included in the global operations and resources category of global IT business drivers?
A)Common equipment, facilities, assembly processes, and people are shared by a global company, and IT can track shared resources.
B)The knowledge and expertise of colleagues in a global company can only be accessed, shared, and organized by global IT systems.
C)Customers who travel anywhere or companies with global operations and global IT systems help provide fast, convenient, homogeneous service.
D)Products are the same worldwide and global IT can help manage worldwide marketing, sales, and quality control.

Accepted Answer

This choice specifically mentions shared equipment, facilities, assembly processes, and people, all of which are factors included in the global operations and resources category of global IT business drivers. Option B refers to knowledge sharing, which is more related to the collaboration and knowledge management category of global IT business drivers. Option C refers to customer service, which is more related to the customer experience and service category of global IT business drivers. Option D mentions managing marketing, sales, and quality control, which is more related to the global management and governance category of global IT business drivers.

Question 17

What are the factors included in the global products category of global IT business drivers?
A)Common equipment, facilities, assembly processes, and people are shared by a global company, and IT can track shared resources.
B)The knowledge and expertise of colleagues in a global company can only be accessed, shared, and organized by global IT systems.
C)Customers who travel anywhere or companies with global operations and global IT systems help provide fast, convenient, homogeneous service.
D)Products are the same worldwide and global IT can help manage worldwide marketing, sales, and quality control.

Accepted Answer

The factor included in the global products category of global IT business drivers is that products are the same worldwide and global IT can help manage worldwide marketing, sales, and quality control. Choice A refers to the shared resources category, choice B refers to the knowledge management category, and choice C refers to the customer service category.

Question 18

What are the factors included in the global customer's category of global IT business drivers?
A)Common equipment, facilities, assembly processes, and people are shared by a global company, and IT can track shared resources.
B)The knowledge and expertise of colleagues in a global company can only be accessed, shared, and organized by global IT systems.
C)Customers who travel anywhere or companies with global operations and global IT systems help provide fast, convenient, homogeneous service.
D)Products are the same worldwide and global IT can help manage worldwide marketing, sales, and quality control.

Accepted Answer

The answer of What are the factors included in the...

Question 19

What is the act of conforming, acquiescing, or yielding?
A)Geoeconomic
B)Governance
C)Compliance
D)ISACA

Accepted Answer

The act of conforming, acquiescing, or yielding is known as compliance.

Question 20

Which of the following is one of the fundamental issues surrounding the struggle between Internet censorship and openness?
A)Controlling the conduits
B)Filtering the flows
C)Punishing the purveyors
D)All of these

Accepted Answer

All of the options listed (controlling the conduits, filtering the flows, and punishing the purveyors) are fundamental issues surrounding the struggle between Internet censorship and openness. Controlling the conduits refers to controlling access to the internet or limiting the infrastructure necessary for individuals to access it. Filtering the flows refers to actively regulating and restricting content that is accessible on the internet. Punishing the purveyors involves punishing individuals or organizations that produce, disseminate, or consume content that is deemed inappropriate or illegal. All three of these factors play a role in the debate over internet censorship and openness.

Quiz 31: B: Extension: A Global Information Systems

What is key for evaluating internal controls such as human resources, logistics, information technology, risk, legal, marketing and sales, operations, financial functions, procurement, and reporting?

Which of the following describes the benefits of IT governance?

In which of the following countries is Internet access banned or subject to tight limitation through government-controlled ISPs?

What IT governance focus area ensures the IT department delivers the promised benefits for every project or investment?

Which of the following represents the five focus areas from the IT Governance Institute?

What is a framework provided by the government of the United Kingdom and offers eight sets of management procedures?

Which of the following is not one of the five focus areas from the IT Governance Institute?

What is an enterprise architecture?

What is a method or system of government for management or control?

What is a set of guidelines and supporting tools for IT governance that is accepted worldwide and generally used by auditors and companies as a way to integrate technology to implement controls and meet specific business objectives?

What are the factors included in the global collaboration category of global IT business drivers?

What IT governance focus area puts structure around measuring business performance, such as a balanced scorecard, which uses both qualitative and quantitative measures?

What key questions should IT governance answer?

What is the key driver for governance and compliance?

What is a process improvement approach that contains 22 process areas created by a group from government, industry, and Carnegie Mellon's Software Engineering Institute?

What are the factors included in the global operations and resources category of global IT business drivers?

What are the factors included in the global products category of global IT business drivers?

What are the factors included in the global customer's category of global IT business drivers?

What is the act of conforming, acquiescing, or yielding?

Which of the following is one of the fundamental issues surrounding the struggle between Internet censorship and openness?