Question 1

Identify the correct statement regarding audiovisual training.

Accepted Answer

An advantage of audiovisual presentations is that they give trainees a consistent presentation, not affected by an individual trainer's goals and skills.

Question 2

Identify the training method that is used for conveying facts or comparing alternatives.

Accepted Answer

When the objective of training is to convey facts or compare alternatives, presentation methods are used. In this method, trainees receive information provided by others through lectures, workbooks, CD-ROMs, DVDs, podcasts, or Web sites.

Question 3

Russell claims that an apprenticeship prepares one better for a job than an internship.Which of the following,if true,strengthens Russell's claim?

Accepted Answer

If it is true that an apprentice has more hands-on experience than an intern, then it strengthens the claim than an apprenticeship prepares one better for a job role than an internship.

Question 4

Identify the application of hands-on methods in training.

Accepted Answer

One of the applications of hands-on methods in training is to teach specific skills and show how skills are related to a job.

Question 5

According to Trevor,when faced with a choice between instructor-led classroom training and computer-based training,an organization must always choose computer-based training.Which of the following,if true,weakens Trevor's claim?

Accepted Answer

If it is true that classroom training helps employees retain the information gained through training better than computer-based training does, it weakens Trevor's claim that organizations must always choose computer-based training.

Question 6

Peter,a logistics manager,is trained to handle inventories and make procurement decisions in the absence of the purchasing manager.Which of the following training methods was received by Peter?

Accepted Answer

In cross-training, team members understand and practice each other's skills so that they are prepared to step in and take another member's place.

Question 7

Identify the correct statement regarding computer-based training.

Accepted Answer

Computer-based training is generally less expensive than putting an instructor in a classroom of trainees. The low cost to deliver information gives the company flexibility in scheduling training, so that it can fit around work requirements. Also, it is easier to customize computer-based training for individual learners.

Question 8

Identify the kind of profession that would typically employ an apprentice.

Accepted Answer

Carpentry is an example of a profession in which apprentices are typically employed.

Question 9

Which of the following training methods uses techniques like lectures,workbooks,video clips,podcasts,and web sites?

Accepted Answer

Trainees receive information provided by others by presentation methods. The different techniques used include lectures, workbooks, CD-ROMs, DVDs, podcasts, or web sites.

Question 10

Which of the following statements is true of an apprenticeship?

Accepted Answer

An apprenticeship is a work-study training method that teaches job skills through a combination of structured on-the-job training and classroom training.

Question 11

Which of the following characterizes electronic performance support systems?

Accepted Answer

Electronic performance support systems (EPSSs) provide access to skills training, information, and expert advice when a problem occurs on the job. Using an EPSS is faster and more relevant than attending classes, even classes offered online.

Question 12

Which of the following statements is true of an apprenticeship?

Accepted Answer

An apprenticeship is a work-study training method that teaches job skills through a combination of structured on-the-job training and classroom training. For trainees, a major advantage of apprenticeship is the ability to earn an income while learning a trade.

Question 13

Which of the following is a work-study training method that teaches job skills through a combination of on-the-job training and classroom training?

Accepted Answer

An apprenticeship is a work-study training method that teaches job skills through a combination of structured on-the-job training (OJT) and classroom training. The OJT component of an apprenticeship involves the apprentice assisting a certified tradesperson at the work site.

Question 14

Roger,the manager of a car dealership,finds it impossible to train his mechanics on the details of every potential repair problem because of the increasing complexity and variety of today's automobiles.Hence,he provides them with a training program to familiarize them with the basics of engine,emission,and other types of repair,and in case of a particular problem,seek expert advice through an online computer application program.Which of the following learning approaches is being implemented by Roger?

Accepted Answer

Electronic performance support systems (EPSSs) provide access to skills training, information, and expert advice when a problem occurs on the job.

Question 15

Identify the correct example of an on-the-job training method.

Accepted Answer

Apprenticeship is an example of an on-the-job training method.

Question 16

Keith and his team,employees of an online retailing company,are being trained on cyber surveillance and user security.As part of their training,they are working to identify a solution to the problem of cyber-phishing and data breaches.Which of the following forms of group-building methods is being employed by Keith's team?

Accepted Answer

In action learning, teams or work groups get an actual problem, work on solving it and commit to an action plan, and are accountable for carrying out the plan. Ideally, the project is one for which the efforts and results will be visible not only to participants but also to others in the organization. In this case, Keith and his team are implementing action learning as they work on an actual problem, i.e., identifying a solution to the problem of cyber-phishing and data breaches.

Question 17

Carla,a student at Cardinal College,is pursuing a degree in international business management.As part of her program at Cardinal College,she is required to work at Wong Consulting for a period of six months,where she will gain experience related to her field.Carla's employment at Wong Consulting is an example of a(n)_____.

Accepted Answer

An internship is on-the-job learning sponsored by an educational institution as a component of an academic program. The sponsoring school works with local employers to place students in positions where they can gain experience related to their area of study. Carla's employment at Wong Consulting is an example of an internship.

Question 18

Allinall,a firm that specializes in building construction,hires Kyle,an unemployed teenager,to work in its carpentry division.Since Kyle does not have the required skills to work as a carpenter,he is provided training that helps him pick up carpentry skills on the job.Kyle learns by assisting other master carpenters and journeymen.In addition to the skills Kyle acquires,he is paid by Allinall.The form of training exemplified in this scenario is called _____.

Accepted Answer

An apprenticeship is a work-study training method that teaches job skills through a combination of structured on-the-job training (OJT) and classroom training. The form of training exemplified in this scenario is called apprenticeship.

Question 19

Identify the on-the-job training program that is typically funded by an educational institution as a component of an academic program.

Accepted Answer

An internship is on-the-job learning sponsored by an educational institution as a component of an academic program. The sponsoring school works with local employers to place students in positions where they can gain experience related to their area of study.

Question 20

Which of the following distinguishes an apprenticeship from an internship?

Accepted Answer

Some apprenticeships are sponsored by individual companies, others by employee unions. Internships are sponsored by an educational institution as a component of an academic program.

Quiz 7: Training Employees

Identify the correct statement regarding audiovisual training.

Identify the training method that is used for conveying facts or comparing alternatives.

Russell claims that an apprenticeship prepares one better for a job than an internship.Which of the following,if true,strengthens Russell's claim?

Identify the application of hands-on methods in training.

According to Trevor,when faced with a choice between instructor-led classroom training and computer-based training,an organization must always choose computer-based training.Which of the following,if true,weakens Trevor's claim?

Peter,a logistics manager,is trained to handle inventories and make procurement decisions in the absence of the purchasing manager.Which of the following training methods was received by Peter?

Identify the correct statement regarding computer-based training.

Identify the kind of profession that would typically employ an apprentice.

Which of the following training methods uses techniques like lectures,workbooks,video clips,podcasts,and web sites?

Which of the following statements is true of an apprenticeship?

Which of the following characterizes electronic performance support systems?

Which of the following statements is true of an apprenticeship?

Which of the following is a work-study training method that teaches job skills through a combination of on-the-job training and classroom training?

Identify the correct example of an on-the-job training method.

Identify the on-the-job training program that is typically funded by an educational institution as a component of an academic program.

Which of the following distinguishes an apprenticeship from an internship?