Question 1

_______________ decisions involve situations where it is not possible to specify in advance most of the decision procedures to follow.

Accepted Answer

The answer of _______________ decisions involve situations where it is...

Question 2

Information has three dimensions: time, content, and _______________.

Accepted Answer

The answer of Information has three dimensions: time, content, and...

Question 3

A communications network expert system is an example of an expert system in the application category of:
A) Decision management
B) Design/configuration
C) Process monitoring/control
D) Diagnostic/troubleshooting

Accepted Answer

A communications network expert system falls under the application category of Design/configuration as it is used to design and configure communications networks.

Question 4

An employee performance evaluation expert system is an example of an expert system in the application category of:
A) Decision management
B) Selection/classification
C) Process monitoring/control
D) Diagnostic/troubleshooting

Accepted Answer

An employee performance evaluation expert system is designed to assist in the decision-making process of evaluating employees' performance. It utilizes a set of rules and knowledge to analyze an employee's performance against the set standards and provides suggestions for improvements. Therefore, it falls under the application category of decision management.

Question 5

Which of the following would be considered a fuzzy logic term?
A) Above ten
B) Very low
C) Over ten
D) Between one and five

Accepted Answer

"Very low" is a fuzzy logic term because it is not a specific numerical value and can vary depending on interpretation.

Question 6

All of the following are suitability criteria for expert systems except:
A) Viability
B) Domain
C) Expertise
D) Structure

Accepted Answer

Viability is not a suitability criterion for expert systems. Suitability criteria typically include the domain (the area of knowledge the system will cover), expertise (the level of knowledge required), and structure (how the knowledge is organized). Viability, which refers to the feasibility or practicality of a system, is not a criterion for determining whether a domain is suitable for an expert system.

Question 7

An equipment calibration expert system is an example of an expert system in the application category of:
A) Decision management
B) Selection/classification
C) Process monitoring/control
D) Diagnostic/troubleshooting

Accepted Answer

The answer of An equipment calibration expert system is an...

Question 8

According to the text, all of the following are major limitations of an expert system except:
A) It has a limited focus
B) Users of the system have a high learning curve
C) It is unable to learn
D) It is costly to develop

Accepted Answer

Expert systems are designed to simulate the decision-making ability of a human expert, and while they have limitations such as a limited focus, inability to learn, and high development costs, they are generally designed to be user-friendly to ensure that users can effectively interact with them without a steep learning curve.

Question 9

According to the text, all of the following are considered benefits of an expert system except:
A) It is cheaper to employ than multiple human experts
B) It can outperform a single human expert in many situations
C) An expert system is faster and more consistent than human experts
D) It does not get tired or distracted

Accepted Answer

The text mentions the benefits of expert systems being faster, more consistent, and not getting tired or distracted. It also mentions that expert systems can outperform a single human expert in many situations. However, it does not mention that expert systems are cheaper to employ than multiple human experts.

Question 10

All of the following would be controlled by the process monitoring/control category of expert systems except:
A) Chemical testing
B) Material selection
C) Inventory control
D) Production monitoring

Accepted Answer

Material selection is typically not part of process monitoring and control. It belongs more to the design and planning phase. Chemical testing, inventory control, and production monitoring are all directly related to monitoring and controlling the production process.

Question 11

An intelligent agent is:
A) A software surrogate that accomplishes specific tasks for users
B) Database software used to analyze current sales trends
C) A marketing software system used to do statistical analysis
D) A software package used by robots

Accepted Answer

An intelligent agent is a software program that assists users in completing specific tasks. It is designed to act as a surrogate and make decisions on behalf of its users. This definition aligns with choice A. The other options, B, C, and D, describe software systems used for analysis or specialized purposes, but not specifically designed to act as a surrogate.

Question 12

Typically, a board of directors and an executive committee of the CEO and top executives develop overall organizational goals, strategies, policies, and objectives as part of a _______________ planning process.

Accepted Answer

The answer of Typically, a board of directors and an...

Question 13

_______________ is commonly used by pharmaceutical and biotechnology firms to develop and observe the behavior of computerized models of new drugs and materials.
A) Fuzzy logic
B) Virtual reality
C) A neural network
D) An expert system

Accepted Answer

Virtual reality is commonly used by pharmaceutical and biotechnology firms to develop and observe the behavior of computerized models of new drugs and materials. It allows scientists to simulate the effects of drugs or materials on living organisms in a safe and controlled environment before conducting costly and time-consuming laboratory experiments.

Question 14

The use of intelligent agents is growing rapidly as a way to do all of the following except:
A) Simplify software use
B) Search websites on the Internet and on corporate intranets
C) Make matches on Internet dating sites
D) Facilitate comparison shopping among the many e-commerce sites on the Web

Accepted Answer

While intelligent agents can be used for simplifying software use, searching websites, and facilitating comparison shopping, they are not typically used for making matches on Internet dating sites.

Question 15

A suspect identification expert system is an example of an expert system in the application category of:
A) Decision management
B) Diagnostic/troubleshooting
C) Design/configuration
D) Selection/classification

Accepted Answer

A suspect identification expert system falls under the application category of Selection/classification as it involves identifying and classifying suspects based on certain criteria.

Question 16

Multisensory input/output devices, such as data gloves or jumpsuits, are commonly used with _______________ systems.
A) knowledge-based
B) neural network
C) virtual reality
D) fuzzy logic

Accepted Answer

Multisensory input/output devices are commonly used in virtual reality systems to provide an immersive and interactive experience for the user. Knowledge-based, neural network, and fuzzy logic systems do not typically require multisensory devices to function.

Question 17

Within an expert system, the _______________ contains facts about a specific subject area and rules that express the reasoning procedures of an expert on the subject.
A) inference engine
B) knowledge engineer
C) knowledge base
D) None of the choices are correct.

Accepted Answer

The knowledge base is the component within an expert system that contains the facts and rules related to a specific subject area. The inference engine is responsible for using the knowledge base to make deductions and come to conclusions, while the knowledge engineer is an individual responsible for designing and implementing the expert system.

Question 18

As companies migrate toward responsive e-business models, they are investing in new __________-driven decision support application frameworks that help them respond rapidly to changing market conditions and customer needs.

Accepted Answer

The answer of As companies migrate toward responsive e-business models,...

Question 19

An inventory control expert system is an example of an expert system in the application category of:
A) Decision management
B) Selection/classification
C) Process monitoring/control
D) Diagnostic/troubleshooting

Accepted Answer

An inventory control expert system falls under the application category of process monitoring/control as it is designed to monitor and control the inventory levels of a business. It uses expert knowledge and rules to determine the optimal levels of inventory, when to reorder, and how much to order.

Question 20

Genetic algorithms were first used to simulate millions of years in _______________ evolution in just a few minutes on a computer.
A) biological
B) geological
C) ecosystem
D) All of the choices are correct.

Accepted Answer

The answer of Genetic algorithms were first used to simulate...

Quiz 10: Decision Support Systems

_______________ decisions involve situations where it is not possible to specify in advance most of the decision procedures to follow.

Information has three dimensions: time, content, and _______________.

A communications network expert system is an example of an expert system in the application category of:

An employee performance evaluation expert system is an example of an expert system in the application category of:

Which of the following would be considered a fuzzy logic term?

All of the following are suitability criteria for expert systems except:

An equipment calibration expert system is an example of an expert system in the application category of:

According to the text, all of the following are major limitations of an expert system except:

According to the text, all of the following are considered benefits of an expert system except:

All of the following would be controlled by the process monitoring/control category of expert systems except:

An intelligent agent is:

Typically, a board of directors and an executive committee of the CEO and top executives develop overall organizational goals, strategies, policies, and objectives as part of a _______________ planning process.

_______________ is commonly used by pharmaceutical and biotechnology firms to develop and observe the behavior of computerized models of new drugs and materials.

The use of intelligent agents is growing rapidly as a way to do all of the following except:

A suspect identification expert system is an example of an expert system in the application category of:

Multisensory input/output devices, such as data gloves or jumpsuits, are commonly used with _______________ systems.

Within an expert system, the _______________ contains facts about a specific subject area and rules that express the reasoning procedures of an expert on the subject.

As companies migrate toward responsive e-business models, they are investing in new __________-driven decision support application frameworks that help them respond rapidly to changing market conditions and customer needs.

An inventory control expert system is an example of an expert system in the application category of:

Genetic algorithms were first used to simulate millions of years in _______________ evolution in just a few minutes on a computer.