Which of the following is true about total quality management?
A)Output goals and targets should include only numbers.
B)The number of steps to assemble a product should be increased.
C)Managers should ask employees for suggestions about improvements.
D)Incentives such as bonus pay and promotional opportunities should be eliminated.
E)A just-in-case inventory system should be introduced.

Question

Quizplus · Accepted Answer

Employees are a major source of information about the causes of poor quality, so it is important that managers establish a system for soliciting employee suggestions about improvements that can be made.

Which of the Following Is True About Total Quality Management